Galaxy S2 shutting off in idle mode

Contributor

Galaxy S2 shutting off in idle mode

Recently, I noticed that my phone shuts off while in sleep mode. This just happens when I don't check it for a while and the display is turned off. When I do go to check my phone, it's unresponsive, even if I hold down the power button. So far, I've had to remove the batter every time this has happened in order to reboot it.

I just don't get what the issue is. I'm probably missing phone calls because I'm not even aware that my phone is turning off. I feel like after the ICS update my phone has had issues. I already performed a factory reset last week since I was having a problem with the notifications not ringing and vibrating, and now, this is happening on top of that. 

If anyone has any suggestions, that would be greatly appreciated.

I have a Samsung Galaxy S2 i777.

Oh, and another thing, I noticed that my batter is at 95-100% before it shuts off by itself, and once it boots up again it's down to 85-89%. I also feel like it might be an issue with overheating: I noticed that my phone feels hot after I've been using it for a while, like texting or using the internet, and then I set it down to do other stuff when I notice that it's turned off. My phone usually feels really hot too, and the case I have for my phone probably does not help either. 


Message 1 of 620 (56,777 Views)

Re: Galaxy S2 shutting off in idle mode

[ Edited ]

That's fantastic that you were able to make a difference here but please explain to me why anytime was wasted with another 4.0.4 update when Samsung has been pushing 4.1.2 to the international and Canadian version for months now?

 

There are very simple and easy changes required to allow the I19100 firmware to run on the i777, Entropy has outlined this and he is an amazing community supporter on the XDA forums.

 

So once again, why was time wasted on a fix for an OS that adds little to nothing in the way of enhancements?

 

Please don't respond with something along the lines of this is a legacy device. SPRINT yesterday released 4.1.2 for their Galaxy S2 variant.

Message 541 of 620 (4,036 Views)
Mentor

Re: Galaxy S2 shutting off in idle mode


c0ldburn3r wrote:

That's fantastic that you were able to make a difference here but please explain to me why anytime was wasted with another 4.0.4 update when Samsung has been pushing 4.1.2 to the international and Canadian version for months now?

 

There are very simple and easy changes required to allow the I19100 firmware to run on the i777, Entropy has outlined this and he is an amazing community supporter on the XDA forums.

 

So once again, why was time wasted on a fix for an OS that adds little to nothing in the way of enhancements?

 

Please don't respond with something along the lines of this is a legacy device. SPRINT yesterday released 4.1.2 for their Galaxy S2 variant.


c0ldburn3r, I have no problem with your complaint about updating to 4.1.2. However, I do think that your complaints do not belong on this thread. The discussion we have been having here for over 3 months is about the problems with 4.0.4 and when it would be fixed. Hopefully that fix came today...late and without any helpful information from AT&T, but it is here.

 

Message 542 of 620 (4,000 Views)

Re: Galaxy S2 shutting off in idle mode

[ Edited ]

Actually this is completely relevant to this thread. The time it took for anyone at ATT to notice and deal with this is 1 ridiculous and 2 a waste when there were and are firmwares from Samsung that could have resolved this issue and brought our phone in line with a current OS that other companies, such as Sprint, are deploying.

 

Once again the "super brick" bug is still included with this recovery, so enjoy taking the risk of factory wiping and toasting the EMMC chip and using your S2 as a paper weight.

 

Don't patronize me with replies like this, I've been tolerant and simply watch events unfold but the end result is simply a band aid.

 

Message 543 of 620 (3,997 Views)

Re: Galaxy S2 shutting off in idle mode

c0ldburn3r, have you read the other posts and replies in this thread?  This OTA update does not require a factory reset, only a very quick install.

 

Today's OTA attempts to fix the Screen of Death issue discussed in this thread.  What do you mean by "once again the 'super brick' bug is still included with this recovery?"  Unless you've taken this OTA update and experienced another SoD issue today, which I haven't, nor have I seen anyone else post such an occurrence, you're way off-base.

Message 544 of 620 (3,976 Views)

Re: Galaxy S2 shutting off in idle mode

[ Edited ]

The super brick bug has been around since the first 4.0.3 update and is not unknown.

 

http://lmgtfy.com/?q=xda+galaxy+s2+att+super+brick+bug

 

I'm guessing a mass majority of users have never visited the XDA forums to research relevant issues.

 

I'm not way off base, I've spent countless hours with "AT&T support" and dealing with developers on XDA who actually know a thing or two to resolve this exact issue with my wife's phone. The solution was to simply get her a Note 2 instead of waiting for a "fix".

 

When services such as 911 can't be used due to a firmware flaw that AT&T pulled the "we've never heard of this issue" just about everytime they were called for support, you get beyond ***

 

[word filter avoidance]

 

 

Message 545 of 620 (3,953 Views)
Highlighted

Re: Galaxy S2 shutting off in idle mode

Yeah, that's a different issue than what's being discussed in this thread.  I haven't seen this "super brick bug" on my phone.

Message 546 of 620 (3,931 Views)

Re: Galaxy S2 shutting off in idle mode

[ Edited ]

You must be missing something or need to read that post again, that was a link to explain the super brick bug.

 

Support calls were for the sod's, overheats, and lack of response from the device.

 

Also it's a "Sleep of Death" the device will not return from the deep sleep state causing the lack of screen.

Message 547 of 620 (3,922 Views)

Re: Galaxy S2 shutting off in idle mode

I did read that thread on xda.  The issue described there has to do with the phone being completely dead - cannot charge, won't power up, etc.  I've never had that issue happen to my SGSII.  I'm not saying it doens't exist, I'm just saying it describes a different issue.

 

The issue we're discussing on this thread (I'm going to be optimistic and say) had a workaround of simply holding down the power button to restart after the SoD.  

Message 548 of 620 (3,917 Views)
Scholar

Re: Galaxy S2 shutting off in idle mode

I think c0ldburn3r is merely expressing disgust that AT&T's chosen manner of fixing the Sleep of Death bug took around 3 months and apparently did nothing more than fixing exactly ONE bug.  AT&T did not fix the other well known bug where doing a factory reset can sometimes "super brick" your phone.  It also didn't give any of the benefits of Android 4.1, which (a) doesn't have either of these 2 severe bugs and (b) has been released for the Galaxy S2 on what some would call a 2nd-rate U.S. carrier.  (Most of the S2's in the rest of the world got 4.1 last year.)

 

I might feel the same way, but strictly for the purposes of this thread, I care mostly that this "fix" is really a fix.  I'm letting others go first, but I plan to apply it in about a week.

Message 549 of 620 (3,772 Views)
Teacher

Re: Galaxy S2 shutting off in idle mode

[ Edited ]

Since I had two SOD's yesterday I figured I'd go ahead and apply the update. Time will tell if they really fixed it.

 

Everything seems fine so far on the phone.

 

Oh... I see we made the "news"...

 

http://www.androidpolice.com/2013/03/29/att-pushing-small-update-i777ucll6-to-galaxy-s-ii-with-bug-f...

Message 550 of 620 (3,749 Views)
Mentor

Re: Galaxy S2 shutting off in idle mode

OK... had my first "weird thing"... but still no SoD since update this morning.

 

But, I received a text message.  Read it.  Deleted it.  Icon on my Home screen still says I have 1 new messge.  Just to be sure, I deleted ALL messages... still there.  I'll do a complete restart when I charge it later tonight.  We'll see if it's still there after.

 

Sigh...

Message 551 of 620 (3,676 Views)
Tutor

Re: Galaxy S2 shutting off in idle mode

[ Edited ]

samblackjack wrote:

This SoD issue on the Samsung Galaxy SII was introduced with the Android 4.0.4 update that was released by AT&T and Samsung in December 2012.  An AT&T rep confirmed this issue in this forum in January 2013, and the fix was pushed out today, March 29th.  This issue is definitely a bad one for those affected, including myself, but I think AT&T and Samsung's response has been pretty good when you really think about what's involved here.


Err... No.

I have a custom ROM (JB 4.1.2) running on my i777 that is maintained by a teenager in his spare time between attending classes and doing his homework. And this ROM is running flawlessly. I was forced to root my phone and install this ROM on it because AT&T did not feel the need to develop the capability to perform required testing and acceptance work for the software update going out to thousands (or hundreds of thousands, who knows) of their customers BEFORE actually deploying it, thereby wasting the time of those thousands of clients and causing them all kinds of unnecessary problems. Just read this thread. Pretty good??

 

[Please keep it courteous]

Message 552 of 620 (3,518 Views)
Contributor

Re: Galaxy S2 shutting off in idle mode

Today moning I receiced att update message. so,

I just completed the OTA update.  I then thought I would check with KIES, and got the message that this firmware is not supported by KIES for updating.   What happened to this?    "Come on att"

Message 553 of 620 (3,506 Views)
Explorer

Re: Galaxy S2 shutting off in idle mode

Performed the update this morning, then rebooted and cleared cache partition. No issues yet.....

Message 554 of 620 (3,472 Views)
Explorer

Re: Galaxy S2 shutting off in idle mode

I'm also curious about the firmware not being supported by Kies

 

Hopefully someone from ATT will comment on that

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