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Posted Apr 15, 2013
7:44:29 PM
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Galaxy S2 (SGH-i777) Jelly Bean Update?

With the latest Jelly Bean update rolling out to the Skyrocket varriant of the Galaxy S2, all versions of the SGS2 have not recieved the Jelly Bean update, except for the SGH-i777 model. (Across all carriers, models, etc)

 

With that, I just wanted to check in to see if there are any plans by AT&T to update the model referenced above.

 

If so, any expectation when we can expect that?

 

If not, any information as to why not would be greatly appreciated.

 

Thanks!

With the latest Jelly Bean update rolling out to the Skyrocket varriant of the Galaxy S2, all versions of the SGS2 have not recieved the Jelly Bean update, except for the SGH-i777 model. (Across all carriers, models, etc)

 

With that, I just wanted to check in to see if there are any plans by AT&T to update the model referenced above.

 

If so, any expectation when we can expect that?

 

If not, any information as to why not would be greatly appreciated.

 

Thanks!

Galaxy S2 (SGH-i777) Jelly Bean Update?

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Apr 16, 2013 12:16:03 PM
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I'm thinking we are not gonna get the update or get a response...

I'm thinking we are not gonna get the update or get a response...

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Apr 16, 2013 12:18:45 PM
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Just to clarify from my previous post....what I meant to say was that it seems that ALL of the Galaxy S2 variants (across all US / International carriers) have been updated to Jelly Bean, except for the SGH-i777 version, initially released by AT&T.

Just to clarify from my previous post....what I meant to say was that it seems that ALL of the Galaxy S2 variants (across all US / International carriers) have been updated to Jelly Bean, except for the SGH-i777 version, initially released by AT&T.

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Apr 16, 2013 12:25:32 PM
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I'm afraid that may be the case....

 

I understand wanting to protect brand image, etc.....but I'd prefer some bad information over none at all.  Guess that may not be the case for everyone.....as such, tier 1 support gives you the "we have no info at this time..." canned response.  (Atleast that's what I got from Samsung)

 

I'd be quick to chalk this one up to AT&T prefering I upgrade my account (and re-up my 2 year contract) to get the new version of Android, vs. getting by with my old S2......but the Skyrockets were upgraded (which released only months after the i777)

 

 

I'm afraid that may be the case....

 

I understand wanting to protect brand image, etc.....but I'd prefer some bad information over none at all.  Guess that may not be the case for everyone.....as such, tier 1 support gives you the "we have no info at this time..." canned response.  (Atleast that's what I got from Samsung)

 

I'd be quick to chalk this one up to AT&T prefering I upgrade my account (and re-up my 2 year contract) to get the new version of Android, vs. getting by with my old S2......but the Skyrockets were upgraded (which released only months after the i777)

 

 

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Apr 16, 2013 1:52:31 PM
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I asked and he told me "I would like to inform you that the Jelly bean update is not yet released for the device and the device is updated to latest version of the software released from Samsung; however, the device is listed in the list of the devices to get the Jelly Bean update soon and as the update is released for the other devices the update will be soon released for the phone."

I asked and he told me "I would like to inform you that the Jelly bean update is not yet released for the device and the device is updated to latest version of the software released from Samsung; however, the device is listed in the list of the devices to get the Jelly Bean update soon and as the update is released for the other devices the update will be soon released for the phone."

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Apr 16, 2013 7:41:00 PM
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Firstly, please realize that AT&T is usually very slow in releasing updates. Hence no surprizes here.

 

Secondly, IMO you need to take into consideration the timing of the update of the various models. The Skyrocket is an LTE model and most likely people wont give it up as soon as the S4 is released. Therefore a JB update was rolled out to create the image that AT&T cares. The I777 is a couple of months older and not an LTE model. Hence AT&T prefers to tempt the I777 owners to buy either an S4 or tempt them with a low price S3. When this shift happens then we might or might not see a JB for the I777. If a JB for the I777 is in the works then I don't expect it to be released before the end of April or first week of May. By then AT&T will know how many I777 owner would have forced to buy an S3/S4 and commit for another 2 years to AT&T.

 

Again this is just my opinion and may or may not align with AT&T's thought process although I would be surprized if AT&T hasn't thought of that.

Firstly, please realize that AT&T is usually very slow in releasing updates. Hence no surprizes here.

 

Secondly, IMO you need to take into consideration the timing of the update of the various models. The Skyrocket is an LTE model and most likely people wont give it up as soon as the S4 is released. Therefore a JB update was rolled out to create the image that AT&T cares. The I777 is a couple of months older and not an LTE model. Hence AT&T prefers to tempt the I777 owners to buy either an S4 or tempt them with a low price S3. When this shift happens then we might or might not see a JB for the I777. If a JB for the I777 is in the works then I don't expect it to be released before the end of April or first week of May. By then AT&T will know how many I777 owner would have forced to buy an S3/S4 and commit for another 2 years to AT&T.

 

Again this is just my opinion and may or may not align with AT&T's thought process although I would be surprized if AT&T hasn't thought of that.

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Apr 17, 2013 8:39:05 AM
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Ya .. sad but true.  Apple has one thing right .. fragmentation is an issue. The guy I work with got a phone at the same time I did .. becuase of some sale at the time he go the SkyRocket .. so ya .. he's showing off his JellyBean .. no different models is one thing but really? .. they are BOTH Galaxy S2's ... this is just nuts

 

Google has the clout to fix this but I'm betting they will not .. and the last time I spoke to AT&T they insisted they had nothing to do with OS versions .. that was all Samsung ....

Ya .. sad but true.  Apple has one thing right .. fragmentation is an issue. The guy I work with got a phone at the same time I did .. becuase of some sale at the time he go the SkyRocket .. so ya .. he's showing off his JellyBean .. no different models is one thing but really? .. they are BOTH Galaxy S2's ... this is just nuts

 

Google has the clout to fix this but I'm betting they will not .. and the last time I spoke to AT&T they insisted they had nothing to do with OS versions .. that was all Samsung ....

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Apr 17, 2013 8:41:06 AM
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You could be right ... my "shift" is going to be right out of the AT&T camp .. not that they care .. which is really sad
You could be right ... my "shift" is going to be right out of the AT&T camp .. not that they care .. which is really sad

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Apr 20, 2013 10:00:40 AM
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I read on some other forums that AT&T s2's were getting JB via Kies (meaning that the software is already there.) I tried it and nothing.

I read on some other forums that AT&T s2's were getting JB via Kies (meaning that the software is already there.) I tried it and nothing.

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Apr 22, 2013 5:33:07 AM
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only the S2 Skyrocket
only the S2 Skyrocket

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Apr 25, 2013 11:11:37 PM
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google doesnt have the 'clout' so to speak. they actually have nothing at all to do with the update process. all they do is release a new version of android every year and the oems do with it as they please.

 

as far as att saying it is up to samsung or putting it off on samsung. it is true that they have to wait for samsung to release the code. samsung released the update for the international gt-i9100 version on mar 18th i think. it is the exact same phone as ours except for the mic swap. so att has the code. they got the code for testing before samsung released it to the masses. we should have it by now. its a two month testing process and that is it.

 

the skyrocket uses a different chipset and they already have it. so more work had to be done on it than the i777 in order to get it released. at&t claims that they will support capable devices for eighteen months as long as it is supported by the oem. they released the gs2 on oct 2, 2011. we should get this update. its just a matter of when. and if we dont... it is up to us to tell them they are wrong by using a carrier that will. 

 

google doesnt have the 'clout' so to speak. they actually have nothing at all to do with the update process. all they do is release a new version of android every year and the oems do with it as they please.

 

as far as att saying it is up to samsung or putting it off on samsung. it is true that they have to wait for samsung to release the code. samsung released the update for the international gt-i9100 version on mar 18th i think. it is the exact same phone as ours except for the mic swap. so att has the code. they got the code for testing before samsung released it to the masses. we should have it by now. its a two month testing process and that is it.

 

the skyrocket uses a different chipset and they already have it. so more work had to be done on it than the i777 in order to get it released. at&t claims that they will support capable devices for eighteen months as long as it is supported by the oem. they released the gs2 on oct 2, 2011. we should get this update. its just a matter of when. and if we dont... it is up to us to tell them they are wrong by using a carrier that will. 

 

Re: Galaxy S2 (SGH-i777) Jelly Bean Update?

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Apr 26, 2013 5:17:39 AM
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It took AT&T 4 months to fix the "Sleep of Death" introduced when they forced 4.0.4 onto the i777 phones. They could have used those 4 months to test 4.1, but it appears that they did not. Based on this, I'd say you can expect to get 4.1 sometime around the 5th of Never. Smiley Wink
It took AT&T 4 months to fix the "Sleep of Death" introduced when they forced 4.0.4 onto the i777 phones. They could have used those 4 months to test 4.1, but it appears that they did not. Based on this, I'd say you can expect to get 4.1 sometime around the 5th of Never. Smiley Wink

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Apr 29, 2013 11:47:10 AM
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I am battling my way through Samsung's tech support right now....so far people don't even seem to know what is being worked on.  I will report back....

I am battling my way through Samsung's tech support right now....so far people don't even seem to know what is being worked on.  I will report back....

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Apr 29, 2013 12:02:38 PM
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I got nowhere.  Nobody knows anything, so I'm going to assume "Never" and unlock the sucker and install a ROM myself.

I got nowhere.  Nobody knows anything, so I'm going to assume "Never" and unlock the sucker and install a ROM myself.

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May 3, 2013 4:24:26 AM
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Your assumption is more than likely correct.  The original S2 isn't making them any money aside from service contracts, so ATT could care less about what customers want.  They roll out these tiny little updates that do nothing at all for us.  I'm not going to spend another $400 just so they can get their way.  The simple solution is to tell ATT to screw off and install the ROM ourselves.

Your assumption is more than likely correct.  The original S2 isn't making them any money aside from service contracts, so ATT could care less about what customers want.  They roll out these tiny little updates that do nothing at all for us.  I'm not going to spend another $400 just so they can get their way.  The simple solution is to tell ATT to screw off and install the ROM ourselves.

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Jun 9, 2013 3:57:41 PM
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Just received the 4.1.2 via kies and upgraded without any issues. Model I777
Just received the 4.1.2 via kies and upgraded without any issues. Model I777

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Jun 10, 2013 8:09:57 AM
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My i777 also just updated to 4.1.2 via Kies

 

Never thought this day would come haha

My i777 also just updated to 4.1.2 via Kies

 

Never thought this day would come haha

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Jun 12, 2013 10:29:25 AM
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After the update, does anyone have any issues?

After the update, does anyone have any issues?

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Jun 12, 2013 10:42:32 AM
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Looks like the Jellybean update just went out.  

 

Looks like the Jellybean update just went out.  

 

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Jun 12, 2013 12:20:22 PM
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Yeah, but I think it's just isolated to my phone.  I have lost all notifications for text messages (not on the notification tray, not on the lock screen, not even the number on the icon).  I have to keep checking my inbox to see if someone texted me.  Anyone else have this?

 

Yeah, but I think it's just isolated to my phone.  I have lost all notifications for text messages (not on the notification tray, not on the lock screen, not even the number on the icon).  I have to keep checking my inbox to see if someone texted me.  Anyone else have this?

 

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Jun 12, 2013 6:33:04 PM
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My notifications appear to be working fine after the update. Only real differences I have noted are some additioanl Apps and Widgets available AND my previous facebook icon is missing along with the widget that allowed me to easily enable/disable GPS, running apps, WiFi, etc.

 

 

My notifications appear to be working fine after the update. Only real differences I have noted are some additioanl Apps and Widgets available AND my previous facebook icon is missing along with the widget that allowed me to easily enable/disable GPS, running apps, WiFi, etc.

 

 

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Jun 12, 2013 9:05:45 PM
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Edited by Blackdog112 on Jun 12, 2013 at 9:09:09 PM

My SD card no longer works in the phone.  The phone doesn't see it and, if I plug the phone into my computer the computer doesn't see it in the phone either.  Interestingly, if I take the card out of my phone and put it into the card reader on my computer the card works fine.

My SD card no longer works in the phone.  The phone doesn't see it and, if I plug the phone into my computer the computer doesn't see it in the phone either.  Interestingly, if I take the card out of my phone and put it into the card reader on my computer the card works fine.

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Jun 13, 2013 4:37:36 PM
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I haven't had any problems with my update, matter of fact, it fixed my semi not working lock button
I haven't had any problems with my update, matter of fact, it fixed my semi not working lock button

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Jun 13, 2013 5:09:44 PM
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I am not getting email notifications since the update. No sound and nothing in notification bar. I have checked everything I know.

I am not getting email notifications since the update. No sound and nothing in notification bar. I have checked everything I know.

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Jun 14, 2013 3:53:52 AM
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Gallery stopped working.  Any fix?

Gallery stopped working.  Any fix?

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Jun 14, 2013 9:33:24 AM
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I installed the update last night, no issues during the update, and so far so good, for the most part.

  • I have not had issues with SMS, gallery, or email notifications as reported by some others.
  • The home screen / launcher seems slower when going back to the default home screen when I tap the home button. Swiping between home screens is fast, just the going back to the default screen is slower. This is the same on TouchWiz and Nova Launcher.
  • When swiping down to see the notifications, now that there are more toggle switches (for wifi, bluetooth, etc.) at the top, it scrolls each time to the left even if it was already at the left. I guess this makes it clear that there are more than just the first five, but the scrolling is a bit distracting from the actual notifications near the bottom, which is what I'm really trying to get to.

 

I installed the update last night, no issues during the update, and so far so good, for the most part.

  • I have not had issues with SMS, gallery, or email notifications as reported by some others.
  • The home screen / launcher seems slower when going back to the default home screen when I tap the home button. Swiping between home screens is fast, just the going back to the default screen is slower. This is the same on TouchWiz and Nova Launcher.
  • When swiping down to see the notifications, now that there are more toggle switches (for wifi, bluetooth, etc.) at the top, it scrolls each time to the left even if it was already at the left. I guess this makes it clear that there are more than just the first five, but the scrolling is a bit distracting from the actual notifications near the bottom, which is what I'm really trying to get to.

 

Re: Galaxy S2 (SGH-i777) Jelly Bean Update?

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Jun 14, 2013 9:38:24 AM
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I noticed that the path to the external SD card has moved after the update.  So maybe try looking in the new location.

 

The old path use to be /sdcard/external_sd.  That folder is now empty.

 

The new path seems to be /storage/extSdCard/.  All my stuff on my external SD card are still in there.

 

Good luck.

I noticed that the path to the external SD card has moved after the update.  So maybe try looking in the new location.

 

The old path use to be /sdcard/external_sd.  That folder is now empty.

 

The new path seems to be /storage/extSdCard/.  All my stuff on my external SD card are still in there.

 

Good luck.

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Jun 14, 2013 9:58:14 AM
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Hi Greyhawk808, can you be more specific regarding "stopped working?"

  • Does it not open when you tap the app icon?
  • Does it throw an error or force close?
  • Does it open but no photos are present?

Hi Greyhawk808, can you be more specific regarding "stopped working?"

  • Does it not open when you tap the app icon?
  • Does it throw an error or force close?
  • Does it open but no photos are present?

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Jun 14, 2013 7:18:49 PM
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Hi samblackjack.  Thanks for the follow up.  When I look in /storage/extSdCard// directory it says "No Files" despite the fact that my files are all still there.  It's very strange.  I've read on various forums that some others have had the same issue but it certainly doesn't seem to be universal.  So who knows.

Hi samblackjack.  Thanks for the follow up.  When I look in /storage/extSdCard// directory it says "No Files" despite the fact that my files are all still there.  It's very strange.  I've read on various forums that some others have had the same issue but it certainly doesn't seem to be universal.  So who knows.

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Jun 15, 2013 12:47:09 AM
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When I tap the Gallery App Icon it says Not enough space.  Delete files...  Then it closes.

 

When I tap the Gallery App Icon it says Not enough space.  Delete files...  Then it closes.

 

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