Galaxy S III Jelly Bean

Galaxy S III Jelly Bean

[ Edited ]

Does anyone know when ours is coming? Sprint got theirs in October, and T-Mobile is pushing out the update today... I don't understand why it's taking AT&T so long

Message 35 of 266 (23,278 Views)
Contributor

Re: Galaxy S III Jelly Bean

Change the date and time ahead 24 hours and you can check for updates again.

Message 136 of 266 (7,971 Views)
Scholar

Re: Galaxy S III Jelly Bean

You think this is going to be released today?

Message 137 of 266 (7,966 Views)
Voyager

Re: Galaxy S III Jelly Bean

I heard the jellybean update is being held back because of Apple and the Iphone 5 sales
Message 138 of 266 (7,785 Views)
Voyager

Re: Galaxy S III Jelly Bean

I just checked and my phone says 24 hours still
Message 139 of 266 (7,778 Views)
Teacher

Re: Galaxy S III Jelly Bean

I was informed that if you goto APP MANAGER - ALL PROGRAMS - FIND ATT SOFTWARE UPDATE - CLEAR DATA - that this will allow you to check for updates again without waiting 24 hours

 

I don't know if this could cause other harm though....

Message 140 of 266 (7,738 Views)
Professor

Re: Galaxy S III Jelly Bean

The ATT site just coming soon. So give it a little time. It wont change the world, but it will be nice to have.

Message 141 of 266 (7,734 Views)
Mentor

Re: Galaxy S III Jelly Bean

@LIQUIDLEVEL, Yes that is the way I was referring to when trying to check for updates. I hadn't done it for soo long, because when I had my Captivate I would always just install custom roms, that I had forgotten how.
Message 142 of 266 (7,680 Views)
Professor

Re: Galaxy S III Jelly Bean

I was on another forum and a person who spoke to different AT&T reps said they were gonna rather push out 4.2 instead. I am not sure if this is 100% gonna happen, but thats what AT&T reps said according to that poster.

 

AT&T reps said they already have it and are working on it now to make sure there are no issues with it

Message 143 of 266 (7,640 Views)
Professor

Re: Where is Jelly Bean?

I agree! AT&T needs to start keeping its customers in the Loop as to whats going on...maybe then will their customer service rating go up. I just want to know why its delaying, and Public announcement would be nyce!
Message 144 of 266 (7,529 Views)
Teacher

Re: Galaxy S III Jelly Bean

From an operational cost stand point, it would be cost effective to release the most current version available.

 

Funny ... still no offical AT&T response on this forum that has had over 10,000 views already with 116 replies....

Message 145 of 266 (6,777 Views)
Guru

Re: Galaxy S III Jelly Bean


smooth4lyfe wrote:

I was on another forum and a person who spoke to different AT&T reps said they were gonna rather push out 4.2 instead. I am not sure if this is 100% gonna happen, but thats what AT&T reps said according to that poster.

 

AT&T reps said they already have it and are working on it now to make sure there are no issues with it


I know what forum you're referring to. AT&T reps made a mistake. 4.2 is not being pushed out any time soon. The thread on that forum has been updated.

Message 146 of 266 (6,665 Views)
Guru

Re: Where is Jelly Bean?


smooth4lyfe wrote:
I agree! AT&T needs to start keeping its customers in the Loop as to whats going on...maybe then will their customer service rating go up. I just want to know why its delaying, and Public announcement would be nyce!

Here's a link to the software updates section on AT&T's own site. They state that the 4.1 update is available and will be released to us in the "very near future". What "very near future" means, we can only guess.

 

http://www.att.com/esupport/article.jsp?sid=KB415621#fbid=tCJXECHmAJB

Message 147 of 266 (6,647 Views)
Mentor

Re: Galaxy S III Jelly Bean

Well Liquid, At&t did win the award for worst customer satisfaction. So really, no official word is pretty much on par for At&t. One would think, that after winning the esteemed worst consumer satisfaction award for the past few years, that they would try to clean their image up. But in reality this just shows where At&T's priorities are, or this case aren't.
Message 148 of 266 (6,639 Views)
Highlighted
Professor

Re: Galaxy S III Jelly Bean


Soren216 wrote:

Is anyone thinking that maybe AT&T and Verizon are holding out on the jellybean update so they can say that the iPhone 5 is better? Both AT&T and Verizon have special iPhone plans that put more money in their pockets per person, so that was something I think they may be doing. If they upgraded the S3, it would be by far the best phone on their networks, but if they dont update it then they could say the iPhone has a newer operating system and is therefore better. Just throwing my two cents in.


I still say that this doesn't make sense.  If someone thinks that the Galaxy S III is a better phone than the iPhone with Jellybean on it, they will realize that the Galaxy S III would be better than an iPhone even if it were running Gingerbread.  The customer that can be swayed from one phone to the other probably doesn't know or care about OS versions.

 

Message 149 of 266 (6,585 Views)
Mentor

Re: Galaxy S III Jelly Bean

Money is the biggest motivator here. The Only way ATT is ever going to consider the customer is if a lot of customers start leaving in droves. If all of us unhappy customers reached the end of our contract and told ATT I'm leaving, bye and they start to see a lot of people leave. They'll change. But at the moment there's no reason for them to do anything about it. They're too busy getting rich and fat.

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