02-13-2013 1:00 AM
I just got my Note II recently and customized a few things and, every night after midnight, the "Favorite Contacts" widget keeps coming back and replacing the widget that I actually want on that page. None of the other pages are affected. Has anyone run in to this or know how to solve it?
02-13-2013 12:55 PM
That's a new one for me.
Is it happening when the phone goes to sleep or just after midnight regardless of if you're using it or not?
02-13-2013 11:22 PM
Oh, also when this occurs, I'll unlock the phone and the first thing that I see is some kind of City selection screen (it has to be closed twice). I thought it was for the clock but I couldn't find a similar option there.
02-14-2013 7:37 AM
Have you tried any troubleshooting steps like reinstalling the phone's software?
This is a very odd issue that I haven't seen before. It might be good to get you in touch with a member of my team so we can dig a bit deeper.
Will you please send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you?
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.