Galaxy Note I717 getting Jelly Bean update

Contributor

Galaxy Note I717 getting Jelly Bean update

When will the Samsung Galaxy Note I717 be able to receive the Jelly Bean update? I have been having so many issues with my phone right now, after I got the ICS update. Thanks

Message 1 of 167 (35,174 Views)
Explorer

Re: Galaxy Note I717 getting Jelly Bean update

They've lost most peoples confidence.  The real truth will be as peoples contracts are up and they go to a different cell phone provider that will support the devices they sell.

Message 61 of 167 (6,646 Views)
Tutor

Re: Galaxy Note I717 getting Jelly Bean update

Well today my work phone, a Droid Bionic, just upgraded to Jelly Bean (this is a Verizon phone).  It already had a lot of the JB features on it and this just finished it off.  That phone is older than my Note (which I got on the first day it was available).  The stupid ugrade that was pushed out yesterday did absolutley nothing but slow the phone down and reinstall B-S.  And I did discover that Kies no longer recognized any firmware on the phone.

Thanks a lot AT&T and Samsung.  Why is it that everyone else can get their phones upgraded except you?  And why is it that you can't even tell your customers what is going on? Your employees have no answers, they make them up.  I had all kinds of problems with my Note and final AT&T solution was to replace it with a refurb phone.  Well some of the problems are gone, but the phone still doesn't work correctly.  As others have said ICS seemed to screw up the phone.

Maybe if the AT&T proprietary apps were not part of the package the phone might work properly.

So AT&T do you have anyone intelliogent reading these posts that is authorized to give a real answer? 

Message 62 of 167 (6,372 Views)
Tutor

Re: Galaxy Note I717 getting Jelly Bean update

No it wasn't. If you really work for AT&T then tell the truth.
Message 63 of 167 (6,371 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

for Android OS upgrade matter AT&T is so amateur and lazy and inactive throughout the world. but logically they should bring the latest all high end smartphone in their shop first than other and also in update matter they should be the first in this world. But seems they are opposite
Message 64 of 167 (6,295 Views)
Highlighted
Contributor

Re: Galaxy Note I717 getting Jelly Bean update

The jelly bean update should arrive in may rogers website has their note jelly bean update shceduled for may the website previousley said waiting on device manufacture to submit update and now shows may as when it will receive update and att usally realeases software around the same time plus or minus a few days so with any luck our galaxy note i717 should recieve jelly bean in just a few weeks hopefully it starts rolling out may 1st
Message 65 of 167 (6,258 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

Att is a sad sad company. Their own people dont even have a clue. The rep that replied to this blog was talking about ICS....really! Get a clue. Then she kept talking about Note 2..hello this is for the original Note...kinda made me laugh that she was so clueless. I just flashed a CM Rom thats Android 4.2.2 its running pretty good so far. Note users you can also try BlackStar Roms and Collective Roms...hey if Att wont help i will try. Root..get a custom recover...CWM or TWRP...flash new rom...plus the Chameleon Rom i just flashed has no ATT bloat and apps are add free.
Message 66 of 167 (6,210 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

I read that Rogers is no longer supporting Galaxy Note...we usually recieve updates after them....hope Att doesnt do the same
Message 67 of 167 (6,209 Views)
Teacher

Re: Galaxy Note I717 getting Jelly Bean update

I'm planning on "moving on" after my contract is over. 

 

Are there any stats available on which carriers are most prompt (and least likely to orphan customers) about Android updates?  And which are most forthcoming with information about it?

 

Likewise, which manufacturers are best at keeping their recent (i.e., within 2 years) customers up to date?

 

Stats on a web site would be best, but opinions and experiences would be welcome as well.

This factor is becoming issue#1 for me.  Lots of manufacturers have large screen Android phones now, and ATT doesn't even have the best coverage in the areas I've been in.  So it's down to support and firmware (Android) updates

 

Message 68 of 167 (6,071 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

even T-Mobile Samsung Galaxy S Relay 4G mid-range smartphone are getting Jelly Bean 4.1.2 OS upgrade through both OTA and Kies. check out the link below:

http://www.androidcentral.com/jelly-bean-now-available-samsung-galaxy-s-relay-4g?utm_source=ac&utm_m...
Message 69 of 167 (6,015 Views)
Explorer

Re: Galaxy Note I717 getting Jelly Bean update

I've e-mailed ATT multiple times and zero response.  I'm not surprised since it seems that they could care less for their customers, they just want the $$$.  Once my contract is up, I'm leaving this provider for another one that actually pays attention to their customers questions, concerns, and complaints.

Message 70 of 167 (5,997 Views)
Teacher

Re: Galaxy Note I717 getting Jelly Bean update

but which one? Is Verizon better? Or T-Mobile? Heck, even Virgin payasyougo did better that ATT on replying to customers with actual answers....
Message 71 of 167 (5,934 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

[ Edited ]

It's just amazing to me that AT&T has rendered my $300, 1 year old, phone so obselete that it can't even run Google Now. Pathetic.

 

[Per Guidelines:  Keep it Relevant and Appropriate].

 

 

 

Message 72 of 167 (5,918 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

I am still holding out for Jelly B. I love my Note and cant see myself using another phone..i have become a slave to the large screen. Hopefully ATT will get it together and pay attention to the great phone that the Note is and not leave us out in the cold.
Message 73 of 167 (5,723 Views)
Tutor

Re: Galaxy Note I717 getting Jelly Bean update

April 24 and still no Jelly Bean for the AT&T Galaxy Note. According to Rogers in Canada, the Galaxy Note Jelly Bean update is scheduled to arrive in May(no specific timings). Since most of the time Rogers and AT&T release their updates around the same time(like for the galaxy s3 and the Galaxy Note 2), this might give you guys some hope about the Jelly Bean upgrade. But the fact that there is no reply from AT&T about the Jelly Bean update is really getting on my nerve. AT&T, I would advise you to improve you customer service, so that people actually stay on your network after their contract is over.

Message 74 of 167 (5,667 Views)
Scholar

Re: Galaxy Note I717 getting Jelly Bean update

How's this for relevant?

 

We were told we were getting Jelly Bean and yet now we hear nothing about it, even after repeated pleas for any kind of informtion from AT&T.

 

Way lesser phones have it and the news of "Express" devices getting it is liking rubbing our noses in it.

 

AT&T is snubbing us early adopters of flagship hardware that paid top dollar and signed new contracts in good faith.

 

Yet here we are. No news whatsoever. At least give us early upgrades or something. This situation is pitiful.

 

 

Message 75 of 167 (5,576 Views)
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