Teacher
•
8 Messages
Galaxy Note 2 WiFi
I have a Samsung Galaxy Note II - It will not work on the 2.4GH WiFi low band - it will connect - but then cannot get the IP address - and then turns WiFi off saying there is a poor connection ( I am anywhere from 5 to 30 feet from Router - no difference) . It will connect to the 5GH high band. Most WiFi out there is 2.4GH low band - I have tried to connect to several routers - have reset phone - Help.
bobmont
Teacher
•
8 Messages
11 years ago
AT&T's WiFi manager does not work either - all of them do the same thing - I can connect on 5gh band nt on 2.4 gh band. Same errors same results. Reset phone with nothing else added and get the same results.
0
0
philzilla2k
Tutor
•
7 Messages
11 years ago
I returned my phone for a new one and then didn't upgrade software since that's when my problems started, working fine out of the box.
0
0
bobmont
Teacher
•
8 Messages
11 years ago
I went to At&t store today - Their floor sample would not connect either.
At&t Tech support said we did all that they would do and put me on to Samsung tech support.
He put in a Ticket and we decided to try to see if a new one out of the box would work -
We got a new one and put my sim in it and it would not connect either.
I'll talk to Samsung again Monday.
0
bobmont
Teacher
•
8 Messages
11 years ago
Samsung wanted to return the phone for repair - told them I would get back to At&t - could not be a week without a phone.
Just got off the phone with AT&T Tech support - they are going to send me a new phone to see if that fixes the problem.
I will let you know what happens.
0
0
glauberfc
Voyager
•
3 Messages
11 years ago
I am having the same issue. I can connect with my wifi at home which is5Hz but I can't connect to my wifi at work 2.4 GHZ. It gives the same error as other people are saying poor connecting. This problem started after I got the android update to 4.1.2. I will try to install wifi manager and see if solves the problem.
0
0
denoz3051
Contributor
•
1 Message
11 years ago
I was having a related problem that the solution to, may help?
I, bought and installed a new apple airport extreme router at home. No problems with install or connecting to 2 laptops and my & my wife's Note 2's, all of which support 11n. Speedtest.net showed full 25mb signal on both laptops, but 4-6mb on both phones. After much experimenting, I tried turning off auto connect in advanced settings (menu) in wifi mgr. Both phones now get full 25mb download speed
0
0
jparis57
Tutor
•
4 Messages
11 years ago
When I select a connection it asks me for a password.
0
0
bobmont
Teacher
•
8 Messages
11 years ago
The AT&T sent me another phone with version 4.1.1 that works. The 4.1.2 version was on the phone that did not work - don't know if it was the 4.1.2 update or the phone that is the problem. It seems that the 4.1.2 update was removed.
0
0
fatdaddy
Explorer
•
21 Messages
11 years ago
Att update to 4.1.2 has a bug which affects wifi. Bought note2 with 4.1.1 software - worked fine. Att forced update to 4.1.2 and wifi would not connect , stated poor conection or unable to obtain ip address. Returned phone and same thing happened with new phone. After many hours with att support and samsung support , i was told it is a bug in 4.1.2 software and wait for a patch
Cant believe people are not screaming about this!
0
philzilla2k
Tutor
•
7 Messages
11 years ago
0
0