Explore & discover

Helpful Links

Re: Exchange is using battery


Exchange is using battery

Since the last upgrade I keep getting a notifaction on my home screen that says Exchange is using Battery?

How do I solve the problem, or at least get rid of the message?

Message 1 of 4
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎10-24-2018 4:46 PM

Re: Exchange is using battery

Hi, @hidesertmusic,


We can help you with the notifications! Go into Settings>Apps and notifications>All apps>...>Show systems>Android system>App notifications. From here, you should see the Apps using battery toggle and can switch off notifications from there.


Have a great week!


James, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 4

Re: Exchange is using battery

I have this same problem.  Last update and now Exchange is using battery (Icon shows Android System).  I cannot find anything that shows EXCHANGE.  I followed your links in the previous post, but they are different than what shows on my screen.    Settings, General tab, Apps & notifications,  (under this tab the choices are App info, Notifications, Default apps, App permissions and special access).  If I click on Exchange on the home screen it opens up info on it (Disable is whited out and not a choice)  Force Stop I have done many times.  It opens a window that says the app may misbehave.  I say okay and nothing happens.  Still shows using battery and is not listed separately under apps.

Message 3 of 4

Re: Exchange is using battery

Disregard.  On the home screen I slowly slid my finger to open the app but it shows a timer and a settings icon.  Clicked on icon and was able to shut off these notifications.  Problem fixed.

Message 4 of 4
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support