Contributor
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1 Message
Error message
Hello..
Message received subscriber not active Volte Subscriber.
HTC phone android. Trying to connect to the RTT APP called real time text, replaces TTY calls (teletype calls).
Contributor
•
1 Message
Hello..
Message received subscriber not active Volte Subscriber.
HTC phone android. Trying to connect to the RTT APP called real time text, replaces TTY calls (teletype calls).
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hi @StalkingTTYpat,
Thank you for visiting the Community Forums. I definitely understand the importance of using this third party app. I’m happy to help ensure everything is set up properly on your account.
One thing you can do on your end is enable HD voice on the device, as this is where the VOLTE code would come from. I also want to look into the account to make sure it’s provisioned correctly.
I was able to send you a private message. It will be found in your Forums Inbox, located in the envelope to the upper right hand corner of this web page.
I hope to speak with you soon, and you have a great rest of the week!
Jess, AT&T Community Specialist
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