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Enable WIFi Calling on unlocked HTC 10

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Enable WIFi Calling on unlocked HTC 10

It's supposed to be in the Call app under "Enhanced Call Service." It is not in there.

 

Was advised by AT&T rep that their policies had changed and will no longer intentionally block WiFi calling from unlocked, non AT&T branded phones. Rep altered the necessary provisions so that my phone could make WiFi calls. Then he told me all I needed to do was go to the AT&T store for a new SIM. Got the new SIM. Still no WiFi calls (but HD Voice works fine). HTC suggested a hard reset. Does this make sense? Or is the feature simply not supported for a technical reason? My phone DOES support Wifi calling. But I cannot find it anywhere in the phone menus.  

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Message 1 of 14
ACE - Sage

Re: Enable WIFi Calling on unlocked HTC 10

You can get VoLTE, but not wifi calling.  ATT was supposed to carry this phone, but it fell through.  Getting VoLTE is a surprise.  But wifi calling isn't possible.

 The rep who said ATT doesn't prohibit non branded android from wifi calling must believe in unicorns and mermaids too.  Wrong.  Wish it were true as none of my phones are branded.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 14

Re: Enable WIFi Calling on unlocked HTC 10

Are you sure? I've been reading AT&T changed their policies to allow WiFi
calling on any phone that has the hardware for it.

Isn't that why it works on the Pixel?
Message 3 of 14
ACE - Sage

Re: Enable WIFi Calling on unlocked HTC 10

Where are you reading this?  Link please?  If it worked on the Pixel, which I own, I would send ATT a virtual Smooch.  It doesn't.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 14

Re: Enable WIFi Calling on unlocked HTC 10

https://www.att.com/plans/google-pixel.html

Use a desktop to view. The mobile site doesn't mention this.
Message 5 of 14

Re: Enable WIFi Calling on unlocked HTC 10

https://www.att.com/plans/google-pixel.html

Use a desktop to view. The mobile site doesn't mention this.
Message 6 of 14
ACE - Sage
Solution
Accepted by topic author
Accepted by whitecrane
‎06-16-2017 10:00 PM

Re: Enable WIFi Calling on unlocked HTC 10

ATT welcome pretty much any phone.  But the Pixel is not able to get wifi calling on ATT, nor does this webpage say it is possible.  It's just a promotion to get new business from pixel owners.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 7 of 14

Re: Enable WIFi Calling on unlocked HTC 10

Your right
Message 8 of 14

Re: Enable WIFi Calling on unlocked HTC 10

Your right
Message 9 of 14
ACE - Sage

Re: Enable WIFi Calling on unlocked HTC 10

Almost had me doing cartwheels...   ATT reverses itself often, but usually after force is applied.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 14
Contributor

Re: Enable WIFi Calling on unlocked HTC 10

Did you ever get the unlocked HTC 10 Wi-Fi calling to work?
Message 11 of 14
Employee

Re: Enable WIFi Calling on unlocked HTC 10

No. Still requires a branded AT&T device.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 12 of 14
Contributor

Re: Enable WIFi Calling on unlocked HTC 10

From my experience they do have WiFi calling but I have only been able to use it on ATT branded phones such as the iPhones from their store along with the Galaxy phones from their store. I've tried to use wifi calling on both the yotaphone 2 and Nexus 5X with no success. Granted the issue with the yotaphone could be that it's a Russian phone that's not sold in the US but the Nexus should have no issue.

Message 13 of 14
ACE - Sage

Re: Enable WIFi Calling on unlocked HTC 10


@dillzilla11 wrote:

From my experience they do have WiFi calling but I have only been able to use it on ATT branded phones such as the iPhones from their store along with the Galaxy phones from their store. I've tried to use wifi calling on both the yotaphone 2 and Nexus 5X with no success. Granted the issue with the yotaphone could be that it's a Russian phone that's not sold in the US but the Nexus should have no issue.


Please don’t muddy waters....

Only ATT branded Samsung and LG phones with marshmallow or newer OS have Wifi calling.  iPhone 6 or newer have Wifi calling.  

No other phones at this time, ATT branded or not have Wifi calling.

This is a postpaid, enhanced calling feature only. 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 14
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