Contributor
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1 Message
Double messages group and individual texts
When I send a group text it also shows in individual texts so I think I get a separate message turns out was one in group thread I want group thread stay on group not group. And individual threads
ATTHelp
Community Support
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231.5K Messages
8 years ago
Hello @Ahandshue !
My apologies that you are receiving duplicate text messages! This has happened to me once or twice, and I know it can be frustrating! Let’s get that resolved!
If you were accidently added as a contact in the group message, you should be able to delete the contact (from the message) or delete the thread and reset up with the contacts that you would like.
Are you only getting individual duplicate text messages from the people in your group message, or for all messages? Also, do you have more than one texting app installed on your phone? I have done some research, and it looks like if you have multiple messaging apps installed on your device, it may cause you to receive duplicates.
I would delete those to see if that is the culprit. You can also clear you cache for the messaging app through Settings > Device > Applications > Application manager > Messages > Storage > Clear cache (this may differ depending on phone model).
Keep us updated on how that works! Have a great day!
Tim, AT&T Community Specialist
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