The Samsung Galaxy S24
aBenjamin's profile

Former Employee

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229 Messages

Saturday, July 14th, 2012 2:56 AM

Computer not reading my Galaxy S2

Hey Guys,

 

Just got a new S2, but my Mac nor my Windows machine will recognize the phone. I have Kies insalled on both machines, and I've tried most troubleshooting options... (turn the phone off/on, factory reset, enabling/disabling debug mode, etc...) 

 

Anyone have a magic fix? 

 

Greetz, 

 

 

Accepted Solution

Official Solution

Former Employee

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229 Messages

12 years ago

Apparently you HAVE to use the USB cord provided by Sammsung, the one I had laying around won't work. Not sure why that is, but Samsung says so, and it works. 

Professor

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1.5K Messages

12 years ago

Try re-installing the drivers. Also, try using a different USB port.

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