Captivate will not receive texts

Tutor

Captivate will not receive texts

[ Edited ]

Samsung Captivate on 2.2

 

Incoming SMS not working.

 

Outgoing SMS works fine.

 

Incoming and out going MMS work fine.

 

Message Center number is correct

 

ATT says they can see the incoming messages on their side.

 

Have deleted all messages to ensure a limit was not reached.

 

Have pulled battery and SIM multiple times.

 

No task killers installed.

 

No apps recently downloaded, nothing recently updated except for facebook.

 

 

Looking for any other suggestions before I factory reset...

 

Thanks

Message 1 of 2 (704 Views)
Employee

Re: Captivate will not receive texts

HI Sneaker98! Please try this link and let us know if it helped Troubleshoot your device .

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2 (595 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.