Captivate will not receive texts

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Captivate will not receive texts

Samsung Captivate on 2.2

 

Incoming SMS not working.

 

Outgoing SMS works fine.

 

Incoming and out going MMS work fine.

 

Message Center number is correct

 

ATT says they can see the incoming messages on their side.

 

Have deleted all messages to ensure a limit was not reached.

 

Have pulled battery and SIM multiple times.

 

No task killers installed.

 

No apps recently downloaded, nothing recently updated except for facebook.

 

 

Looking for any other suggestions before I factory reset...

 

Thanks

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Employee

Re: Captivate will not receive texts

HI Sneaker98! Please try this link and let us know if it helped Troubleshoot your device .

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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