Captivate Help - E-mail/Picture

Master

Captivate Help - E-mail/Picture

I've had my Samsung Captivate for almost three months now, and am really enjoying it. However, I seem to be having a problem sending a picture FROM my e-mail TO my phone. I don't know any other way to send the picture.

 

You see, I took this picture of a pet that is now deceased and I would like to retrieve it and store it in my Captivate's photo gallery. I took it with an LG Neon that I retired, sent it to my sister when I got a Samsung Mythic, then the Mythic died on me with the picture I would like to have on my Captivate on it.

 

However, I DID previously send the picture to my e-mail. I just can't figure out why when I try to send the message the picture will not be shown in the forwarded message on my phone. The subject and text is there and everything, but the picture is nowhere to be found. I clicked "Attachments" from the menu button and it says there are no attachments - which I find very odd.

 

I'm trying to send the picture to my phone number at mms.att.com. Example: XXX-XXX-XXXX@mms.att.com.

 

Assistance would be GREATLY appreciated!

 

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 1 of 13 (1,314 Views)
Master
Solution
Accepted by topic author Wild Banchi
‎09-30-2015 1:39 AM

Re: Captivate Help - E-mail/Picture

Question, why are you sending the picture from an email address to a text message?

Couldn't you send the picture file to the gmail address associated with the android phone?

You might also want to download the app called "Download All Files" to get the attachment from the email to the sd card on the phone.
Probably from mobile, maybe. Smiley Happy
Message 2 of 13 (1,313 Views)
Master

Re: Captivate Help - E-mail/Picture

I'm sorry, Ann154...I really do not even know. I supposed that I could try to send the picture from my Yahoo! e-mail address to my phone sort of as a "picture message", but that sure did not work out...

 

I forgot about the gmail address...but it worked! The picture is now on my phone! Thank you so much!

 

Now, here's the hard part. I would like to use that picture as a custom avatar for my screen name here. I have downloaded the picture into my phone's photo gallery and tried to upload it to this site via my Captivate, but the picture is in the incorrect file format. Smiley Sad Apparently, it needs to be a .jpg image. Since I downloaded it, it's listed as a .png image. Is there any way to change the format?

 

Thanks again.

 

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 3 of 13 (1,307 Views)
Master

Re: Captivate Help - E-mail/Picture

Hmmmm don't know. I have loaded png files on the site before. Always through my laptop though.
Probably from mobile, maybe. Smiley Happy
Message 4 of 13 (1,303 Views)
Master

Re: Captivate Help - E-mail/Picture

All right. I wanted to say thanks anyway, Ann, for your suggestion. Without it, I would have been so frustrated as to why the picture would not send to my phone.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 5 of 13 (1,299 Views)
Master

Re: Captivate Help - E-mail/Picture

No problem.
Probably from mobile, maybe. Smiley Happy
Message 6 of 13 (1,293 Views)
Master

Re: Captivate Help - E-mail/Picture

I think I figured out how to upload the pictures to the site from the phone. This was also a png file.
Probably from mobile, maybe. Smiley Happy
Message 7 of 13 (1,276 Views)
Master

Re: Captivate Help - E-mail/Picture

All right...would you mind sharing what you did? When I try to upload the photo, it gets the error messages that goes something like, "We expected you to upload a .jpg file. This file is in the .png format and cannot be processed." Or something along the lines of that statement.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 8 of 13 (1,265 Views)
Master

Re: Captivate Help - E-mail/Picture

I promise I will answer. I think the answer deserves screenshots and I am not setup to do those yet.
Probably from mobile, maybe. Smiley Happy
Message 9 of 13 (1,250 Views)
Master

Re: Captivate Help - E-mail/Picture

Actually, I think I have found the trick...I downloaded a screenshot app from the Android Market and installed it onto my phone. Then, with the picture I wanted, I was able to screen capture the image and upload it here. I think I may have it all set! I'm crossing my fingers!

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 10 of 13 (1,242 Views)
Master

Re: Captivate Help - E-mail/Picture

It looks like you have a new avatar!
Probably from mobile, maybe. Smiley Happy
Message 11 of 13 (899 Views)
Master

Re: Captivate Help - E-mail/Picture

Yes! And if it wasn't for your help, I would have never known how to get the picture sent to my phone and uploaded here. I would personally like to thank you so much, Ann154. You really were a great help! Smiley Happy

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 12 of 13 (885 Views)
Highlighted
Master

Re: Captivate Help - E-mail/Picture

You are most welcome! Smiley Very Happy
Probably from mobile, maybe. Smiley Happy
Message 13 of 13 (880 Views)
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