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Cant send text


Cant send text

I am not able to send a text on my Samsung galaxy s 7 edge. I can receive them. I can also send MMS just not SMS 


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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎01-28-2019 8:56 AM

Re: Cant send text

Hello @JaymeSharea,


We'd like to help! Before we proceed with further troubleshooting, let's try resetting your network connection. Here's how to do that: 

  1. Navigate: Settings > General management > Reset.
  2. Tap Reset network settings.
  3. Review the info then tap RESET SETTINGS.
    Note If presented, enter the current PIN, password, or pattern.
  4. To confirm, review the info then tap RESET SETTINGS.

Let us know if this fixes the problem!


Bobbie, AT&T Community Specialist

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