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Cant receive group or picture texts on K20. Data is active. I can send ok.

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Cant receive group or picture texts on K20. Data is active. I can send ok.

Cant receive group or picture texts on LG K20. Data is active. I can send ok. Originally a Verizon phone and worked fine on their network.

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Accepted by davidbk
‎09-11-2018 7:42 AM

Re: Cant receive group or picture texts on K20. Data is active. I can send ok.

Hi, @kzoomedic,

 

Let's see what can be done to help you receive group texts and pics on your device. We have a page on quick fixes for text messaging issues that includes information on requirements and limits. We definitely recommend checking your advanced messaging settings and signing into your myAT&T account to check your device through our Troubleshoot & Resolve Tool.

 

Have a great week!

 

James, AT&T Community Specialist


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