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The Samsung Galaxy S24
Jigzacura's profile

Contributor

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1 Message

Friday, November 2nd, 2018 12:59 AM

Cannot unlock galaxy s6 edge with at&t unlock code

Hello,

        I have a samsung galaxy s6 edge that im trying to unlock.  At&t has provided me an unlock code but it does not work.  How can i get this phone unlocked for use on t-mobile?  I have a t-moble sim card(prepaid) sim.

 

 

 

 

thanks in advance,

Shane

Accepted Solution

Official Solution

Community Support

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231.5K Messages

5 years ago

Greetings @Jigzacura!

 

If you haven't already, we recommend inserting the other carrier's SIM card into your phone prior to following the instructions for device unlock.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

Contributor

 • 

1 Message

5 years ago

My samsung s6 is not prompting wgere to put  the unlock code but prompting android.com.stopped processing 

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