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Cannot make outgoing phone calls
As of yesterday I can text and receive calls but when I try to call out I get message " we are sorry your call cannot be completed at this time" My fathers does the same thing now too.
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ATTHelp
Community Support
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230.7K Messages
7 years ago
Hello @Androiduser70!
Phone call utilization is certainly the most important feature of your wireless device. I will be happy to go over some resolution steps in order to get this problem fixed right away!
The first thing I would attempt would be to restart your phone. This simple reboot is great for refreshing your network connection. Since you are able to text and receive calls, this could help the outbound call issue.
If the reboot does not fix the problem, I highly suggest checking out our helpful Troubleshoot & Resolve tool. This great feature will go over additional steps to troubleshoot the issue. Just select your make and model phone to get started.
Please let us know how it works out. I hope you found this to be informative and helpful. Have a wonderful rest of your week!
Shenoah, AT&T Community Specialist
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