Helpful Links

Can you assist me with my Samsung Infuse 4G

Contributor

Can you assist me with my Samsung Infuse 4G

I'm having problems with my Infuse after I backed up my data to upgrade the firmware. After I upgraded the firmware and restored the data some of the widgets on my phone aren't working, I can't open some applications, I can't call out, and I keep getting error messages that a process can't be completed and it asks me to force close and that doesn't fix it. Another issue that I've been having is that my battery overheats when I use my phone and I have Cooling Professional installed.

2,376 Views
Message 1 of 3
Employee

Re: Can you assist me with my Samsung Infuse G

Hi! Please try the link below and let us know if this helped.

 

Troubleshoot your device

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 3
Highlighted
Tutor

Re: Can you assist me with my Samsung Infuse 4G

Try un-update or downloading the older firmware for the Samsung site and install it. New firmware isn't always a good thing when your device is running fast and stable.
Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!

AT&T Locker is being discontinued on August 3rd. Find out what you need to do.

Additional Support