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Posted Jan 7, 2013
3:17:01 PM
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Can you assist me with my Samsung Infuse 4G

I'm having problems with my Infuse after I backed up my data to upgrade the firmware. After I upgraded the firmware and restored the data some of the widgets on my phone aren't working, I can't open some applications, I can't call out, and I keep getting error messages that a process can't be completed and it asks me to force close and that doesn't fix it. Another issue that I've been having is that my battery overheats when I use my phone and I have Cooling Professional installed.

I'm having problems with my Infuse after I backed up my data to upgrade the firmware. After I upgraded the firmware and restored the data some of the widgets on my phone aren't working, I can't open some applications, I can't call out, and I keep getting error messages that a process can't be completed and it asks me to force close and that doesn't fix it. Another issue that I've been having is that my battery overheats when I use my phone and I have Cooling Professional installed.

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Feb 6, 2013 10:10:26 AM
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Hi! Please try the link below and let us know if this helped.

 

Troubleshoot your device

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Can you assist me with my Samsung Infuse 4G

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Feb 6, 2013 10:10:26 AM
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Hi! Please try the link below and let us know if this helped.

 

Troubleshoot your device

Hi! Please try the link below and let us know if this helped.

 

Troubleshoot your device

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Can you assist me with my Samsung Infuse G

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Feb 8, 2013 1:10:54 AM
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Try un-update or downloading the older firmware for the Samsung site and install it. New firmware isn't always a good thing when your device is running fast and stable.
Try un-update or downloading the older firmware for the Samsung site and install it. New firmware isn't always a good thing when your device is running fast and stable.

Re: Can you assist me with my Samsung Infuse 4G

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