Contributor
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2 Messages
Can't connect to internet
My daughter can't connect to internet but she can receive text and calls.
Contributor
•
2 Messages
My daughter can't connect to internet but she can receive text and calls.
Dcookie
Expert
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20.5K Messages
11 years ago
What type of device is she using and is her data enabled on her phone??? Texts and calls are totally different.
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redpoint73
Professor
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3K Messages
11 years ago
Need much more info before we can really help. As mentioned above, what phone? Does she have a data plan?
Is the phone new, or not (was it working before, then just recently stopped working on data)?
Is the phone purchased from AT&T. If so, you should be able to go into an AT&T store, and they can get her up and running. Might be that she doesn't have a data plan, her account isn't properly provisioned, bad SIM, or incorrect APN info on the phone. All things which they can fix at the store.
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