02-27-2014 12:24 PM
My S4 has not been able to get any software update since I got it. My phone is still running 4.2.2 and whenever i go to get a software update, it says that it was interrupted and I can try again in 24 hours.
I wasn't bothered by this when 4.3 came out because i didn't think it was a big upgrade, but now i want 4.4 and it still won't work.
Anyone else have this problem or ideas on how to fix it?
02-27-2014 6:29 PM
02-28-2014 10:31 AM
make sure you have a strong wi-fi signal, start the download, dont move the phone, dont play with it, just let it fully download. You should not have his issue unless your wifi connection is weak, you lose connection, or are messing with the phone while its downloading.
03-03-2014 8:19 PM
I can't even START the download. It immediately says Software update interrupted, try again in 24 hours.
It will not let me update via Kies either.
03-06-2014 11:22 AM
you must try it when you have a att carn in the phone it doesnt work in any other case
03-06-2014 5:36 PM
I'm sorry, what's an att carn? I have an ATT sim card in the phone. I do have a micro sd card in...I guess I could try without it in.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!