For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Jte6661's profile

Contributor

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1 Message

Tuesday, June 13th, 2017 4:35 PM

Camera

There is a black circle around my front facing camera and its because my screen is popped off on the upper right hand side no killer problem besides bad picture because all pictures have black ring around it

Community Support

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231.5K Messages

7 years ago

Hello @Jte6661,
 
Thank you for reaching out to us on the Community Forums! I am sorry to hear your front facing camera is having issues due to your display popping off. I will do my best to provide you with options!
 
If you have insurance coverage, you can file a claim to get the device replaced. For more information on doing this, please visit here.
 
Depending on your device manufacturer, you may have repair options available. This may come at a cost, since the warranty could be voided due to the screen popping off.
 
I hope you are able to get this device taken care of! Please let us know if you have any additional questions or concerns. Have a great day!
 
Jonathan, AT&T Community Specialist
 
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