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Calendar issues

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Calendar issues

With the new update for my Galaxy S9 I can't see the number of the dates in my calendar. Screenshot_20190203-150259_Calendar.jpg

 

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Message 1 of 14
Highlighted
Administrator

Re: Calendar issues

Hi, @leirpr7,

 

We'd love to help with this. Let's see if a basic restart helps. Press and hold the Power/Lock button, then select Restart. Select Restart to confirm.

 

If the restart doesn't help, we want to clear the cache and make sure the Calendar app doesn't need an update itself. To clear the cache, swipe down from Notifications bar, select the Settings icon>Apps>Calendar>Storage>Clear cache. To check for an app update and perform the update manually, select the Play Store app>My apps & games. Scroll down and find the Calendar app. If it needs an update, it will say Update to the right. Tap Update.

 

If none of these things help, please let us know so that we might investigate further.

 

James, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
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Message 2 of 14
Contributor

Re: Calendar issues

None of these steps worked for me. The Calendar version that I have is
10.0.00.64 and it says that is the latest version. Even the menu you cannot
see it. Attached is a picture of it. Thank you.

Leira
Message 3 of 14
Administrator

Re: Calendar issues

Hello @leirapr7,

 

Thank you for informing us. We recommend that you reset your wireless device to see if that helps resolve this issue with your calendar app. You can Learn how to reset your Samsung Galaxy S9 here. Let us know if this helps.

 

Sean, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 14
Tutor

Re: Calendar issues

Ok, now that none of these "fixes" work, what are we supposed to do now?    Not only is it the calender that's no longer visible with the white on white background, but my contacts, my texts, etc., are all also great on grey, or black on black, etc., etc., etc....    PLEASE JUST ISSUE A BETTER UPGRADE, AND STOP MESSING WITH THINGS THAT ALREADY WORK FINE BEFORE YOU TOUCHED THEM!!

Message 5 of 14
Employee

Re: Calendar issues

Samsung creates this software and the update that goes with it. They create the Calendar app on any Galaxy phone. I would address it with them.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 14
Tutor

Re: Calendar issues

Samsung didn't issue the update that just disabled half of my phone...     AT&T did.

Message 7 of 14
ACE - Expert

Re: Calendar issues

Lol turn themes off.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 14
Scholar
Solution
Accepted by topic author
Accepted by leirapr7
‎02-17-2019 5:13 PM

Re: Calendar issues

Yes.  Themes mess with the new One UI and the calendar app in particular - got to set it all back the default.

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Message 9 of 14
Tutor

Re: Calendar issues

Didn't help...

Message 10 of 14
Contributor

Re: Calendar issues

Okay, so I'm having the same problem & resetting the default theme did restore the dates to my calendar but no grids (idk if that's just the new design or what). But does that mean you can't have custom themes after the update? Wish they'd leave stuff alone. 

Message 11 of 14
Scholar

Re: Calendar issues

No grids in the calendar is the new Samsung design. But then, I use the BlackBerry calendar app (part of the Hub+ Suite), and it still has the grid, so I'm not missing it.

 

Can't tell you much about the themes. Every one I tried had issues even before the update. Besides, the night mode Samsung  added in Pie made looking for a theme to do that (the only kind I wanted anyway), redundant.

 

From what I've read in some of the other forums, look for newly updated themes. But, I can't vouch for any.

Message 12 of 14
ACE - Expert

Re: Calendar issues

Samsung is trying to make money off themes now.  

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 14
Tutor

Re: Calendar issues

How do I turn "themes" off my phone? Update just completely messed my phone up and I can't see the calendar.  I hate when my phone updates without my permission!!

Message 14 of 14
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