The Samsung Galaxy S24
leirapr7's profile

Contributor

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2 Messages

Sunday, February 3rd, 2019 8:06 PM

I can't see the number of the dates in my calendar

With the new update for my Galaxy S9 I can't see the number of the dates in my calendar. Screenshot_20190203-150259_Calendar.jpg

 

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Accepted Solution

Official Solution

Community Support

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230.7K Messages

5 years ago

Hello @leirapr7,

 

Thank you for informing us. We recommend that you reset your wireless device to see if that helps resolve this issue with your calendar app. You can Learn how to reset your Samsung Galaxy S9 here. Let us know if this helps.

 

Sean, AT&T Community Specialist

Accepted Solution

Official Solution

ACE - Guru

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1.2K Messages

5 years ago

Yes.  Themes mess with the new One UI and the calendar app in particular - got to set it all back the default.

Community Support

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230.7K Messages

5 years ago

Hi, @leirpr7,

 

We'd love to help with this. Let's see if a basic restart helps. Press and hold the Power/Lock button, then select Restart. Select Restart to confirm.

 

If the restart doesn't help, we want to clear the cache and make sure the Calendar app doesn't need an update itself. To clear the cache, swipe down from Notifications bar, select the Settings icon>Apps>Calendar>Storage>Clear cache. To check for an app update and perform the update manually, select the Play Store app>My apps & games. Scroll down and find the Calendar app. If it needs an update, it will say Update to the right. Tap Update.

 

If none of these things help, please let us know so that we might investigate further.

 

James, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

None of these steps worked for me. The Calendar version that I have is
10.0.00.64 and it says that is the latest version. Even the menu you cannot
see it. Attached is a picture of it. Thank you.

Leira

Tutor

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7 Messages

5 years ago

Ok, now that none of these "fixes" work, what are we supposed to do now?    Not only is it the calender that's no longer visible with the white on white background, but my contacts, my texts, etc., are all also great on grey, or black on black, etc., etc., etc....    PLEASE JUST ISSUE A BETTER UPGRADE, AND STOP MESSING WITH THINGS THAT ALREADY WORK FINE BEFORE YOU TOUCHED THEM!!

Employee

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3.5K Messages

5 years ago

Samsung creates this software and the update that goes with it. They create the Calendar app on any Galaxy phone. I would address it with them.

Tutor

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7 Messages

5 years ago

Samsung didn't issue the update that just disabled half of my phone...     AT&T did.

ACE - Expert

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23.9K Messages

5 years ago

Lol turn themes off.

Tutor

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7 Messages

5 years ago

Didn't help...

Contributor

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2 Messages

5 years ago

Okay, so I'm having the same problem & resetting the default theme did restore the dates to my calendar but no grids (idk if that's just the new design or what). But does that mean you can't have custom themes after the update? Wish they'd leave stuff alone. 

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