Brand new Moto X Battery issue?

Teacher

Brand new Moto X Battery issue?

My wife just got a Moto X Friday. we let it charge overnight and Sunday at work, her battery totally drained. She barely uses it, generally some texting, but no surfing or anything. The only apps she has installed are The Weather Channel app and Zedge. I updated to 4.4 yesterday and when she texted earlier she was at 14% after about 9 hours, mostly unused.

 

Has anyone else experienced this problem with the Moto X out of the box?

 

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Scholar
Solution
Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Brand new Moto X Battery issue?

You may have checked this, but it sounds like she has things running in the background. I'd see what apps are running continually. Also, the more widgets you have on the home screen, the more battery is lost. Turn off bluetooth, WiFi, and GPS when not needed. Lower screen brightness to an acceptable level. also helps to download a battery saver like Juice Defender to help out with settings. If I am rehashing what you already know, I'm sorry. Don't know your Android background Smiley Happy

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Teacher

Re: Brand new Moto X Battery issue?

[ Edited ]

Thanks for the help. I know enough about Android that a phone should last more than a few hours with very limited use Smiley Happy

 

i have installed Juice Defender, and we'll have to see tomorrow, but it might be a hardware issue with this one.

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Scholar

Re: Brand new Moto X Battery issue?

Juice defender won't help much. I would try doing a factory reset. Sometimes when upgrading to new android version you need to do a factory data reset
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Professor
Solution
Accepted by topic author bkmaxey
‎09-30-2015 1:39 AM

Re: Brand new Moto X Battery issue?

Out of the box, and also after a major update, the battery meter needs to be recalibrated and cannot be trusted to be accurate until calibrated.  Charge the phone to full (and let it sit on the charger at 100% for another hour or more, to ensure any saturation charge is achieved) then use the phone until about 10-20% (draining to shutdown is not recommended).

 

It still might be that you have some type of battery drain issue.  But at least this will eliminate the possibility that an improperly calibrated battery meter is the culprit.

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Teacher

Re: Brand new Moto X Battery issue?

Thanks everyone for the help. After using a few suggestions here, we actually started to have some very good battery life.
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