For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Sidehack's profile

Contributor

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1 Message

Sunday, June 11th, 2017 8:19 PM

Battery won't charge with new battery

Have an LG2 and replaced battery with new. Wouldn't charge with car charger. Bought new and still does not charge.

Community Support

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231.4K Messages

7 years ago

Greetings @Sidehack,

 

Thank you for reaching out to us on the Community Forums! I definitely get the need for great battery life. Let’s check out a few options!

 

If the device is under the one year manufacturer warranty, you can absolutely request another new battery and charger. You can double check your purchase date to determine the one year warranty, by logging into your myAT&T account online. For more information on doing a warranty exchange through us, please click here.

 

I hope this helps out, we are always here if you have any other questions. Have a wonderful rest of your week!

 

Donna, AT&T Community Specialist

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