Thank you for reaching out to us on the Community Forums! I definitely get the need for great battery life. Let’s check out a few options!
If the device is under the one year manufacturer warranty, you can absolutely request another new battery and charger. You can double check your purchase date to determine the one year warranty, by logging into your myAT&T account online. For more information on doing a warranty exchange through us, please click here.
I hope this helps out, we are always here if you have any other questions. Have a wonderful rest of your week!
ATTHelp
Community Support
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231.4K Messages
7 years ago
Greetings @Sidehack,
Thank you for reaching out to us on the Community Forums! I definitely get the need for great battery life. Let’s check out a few options!
If the device is under the one year manufacturer warranty, you can absolutely request another new battery and charger. You can double check your purchase date to determine the one year warranty, by logging into your myAT&T account online. For more information on doing a warranty exchange through us, please click here.
I hope this helps out, we are always here if you have any other questions. Have a wonderful rest of your week!
Donna, AT&T Community Specialist
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