03-08-2014 10:05 AM
I have not received the OTA update for KitKat for my Samsung Galaxy S4 yet. It seems like it's been out for at least a week or so. I also can't update via Kies. It says my phone's firmware is incompatible with using Kies to update.
Are the updates not done rolling out yet? I can't even manually force it to download. It say "Update Interrupted, please try again in 24 hours."
03-10-2014 11:26 AM
You wont be able to update via Kies. The setting AT&T has is to update only via air via WiFi.
Ensure your phone is 100% charged and have a complete WiFi signal connection.
If your phone is not 100% or the WiFi drops while downloading, the firmware download will be cancelled.
Go go around the 24 hours, you would need to change the date on your phone one day ahead and select again the check for update.
03-11-2014 4:34 AM - edited 03-11-2014 4:36 AM
Guess you could try this out if you are Stock 4.3 version.
03-12-2014 12:38 PM
03-12-2014 1:11 PM
03-13-2014 5:48 AM
I'm having that same issue myself - software update interrupted. Tried 4g only, and a couple of different wifi connections (work, home) with the same message. Stock device, fairly new. Perplexing.
03-23-2014 6:59 AM
03-25-2014 8:02 AM
It's very strange some have not received the update yet?? I received it weeks ago, not sure if it's being released by location/area but I'm in northeast PA, but in my case it wanted to be done via WiFi only.
03-25-2014 8:35 AM
I just got 4.3 a few months ago and no problems even though many complained about multiple issues. I've had no issues at all.
What update has been released since 4.3 and what are the changes?
03-25-2014 11:07 AM
03-25-2014 11:49 AM
You should have gotten the 4.3 update 6 months ago. I have the GS4 Active and didn't get 4.3 till 2 months after all the GS4 people got theirs. Apparently the active firmware is slightly different.
So I probably wont see the update for 2 - 3 months.
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