04-01-2014 6:56 PM
04-02-2014 5:59 AM
06-11-2014 8:46 PM
I bought a Galaxy S5 with the ISIS software pre-intalled. I decided it would be interesting to give it a try. When I first tried to register for an account I kept getting "Network errors" this happened several times over two days. I then tried to register over the weekend. This time it took me through the registration process and then told me it couldn't complete because there was already an account registered to this email address.
I tried several times to sign in using the email and password I had used on my first registration attempts but it would not log me in. I decided to have it reset my password but in order to do that I need to answer some questions. Since I had never completed the registration process I had not set up the security questions and therefore could not enter an asset that it would accept.
I called the tech support number but after well over an hour and three different people they told me they would have to research thenslution and get back with me within 48 hours. A week and a half later I called them again to try to resolve the issue again, but after another hour on the phone the best I could get out of them was "you'll just have to register again using another email address.
I said no thanks, so he tried a couple more things and then insisted again that I needed to sign up using another email address. I again told him no, I am not using another email address and I hung up.
I don't understand why the put trash like this on our phones and refuse to allow us to delete it. AT&T has a whole collection of garbage apps on my phone and there is nothing I can do about it. If I root so hat I can delete these apps they want to punish me.
Nothing but crap and no tech support who knows anything about how to resolve the problems.
06-12-2014 3:46 PM
AT&T has a whole collection of garbage apps on my phone and there is nothing I can do about it.
You can hide the apps, which gets them "off" your phone but sitting in ROM: https://www.youtube.com/watch?v=7miolOAfQPA
06-12-2014 3:53 PM
ISIS Mobile Wallet is an app that is part of a payment group and is developed by AT&T, Verizon and T-Mobile. There has been some activation issues with the Isis Wallet system in the last 5 days which prevents users from activating new wallets in a timely fashion.
Although I don't want to tell you to "wait and see" you should try and attempt to active it again for a few days. If the issue presists, you can contact customer care to further troubleshoot.
Hope this helps!
07-24-2014 4:35 AM - edited 07-24-2014 4:38 AM
I have problems with half of the NFC terminals in my area not working with my Motorola Moto X phone. Doesn't matter if it's ISIS or Google Wallet. Both don't work.
- CVS in Woodbridge, some of the cashiers don't accept my phone
- Wegmans, Ditto
- McDonald's in L'Enfant Plaza DC, Ditto
- and many more don't accept my Moto X as an NFC payment.
07-24-2014 8:02 AM
My advise to anyone is to trash ISIS and use google wallet as long as you have kit kat. It uses virtual cards which isis does not. ISIS is going to have to change from the NFC secure sims soon as Mastercard and Visa are going to stop supporting it.