04-29-2018 8:54 AM
So I just got a new Alcatel 5044R and I am noticing that the battery life does not last long. I have disabled a couple apps that I know I will never use, have battery saver on, but no luck. I have only downloaded one app from the Google play store but according to the settings it isn't even using much battery life at all. I was going to disable Chrome except the factory browser won't even load...I just get a blank screen. Any ideas?
05-02-2018 3:44 PM
Good afternoon @Cmc7769,
I know how exciting it is to get a new phone. I’m sorry to hear you’ve having these battery issues. Not to worry, I’m happy to help!
I suggest performing a factory reset. This will put the device back to its like new state, and narrow down if this is a software or hardware issue.
Let me know if this works for you. Have a lovely rest of your day!
Darryl, AT&T Community Specialist
11-03-2018 1:54 AM
I have the same problem, it is very bad and frustrating. I'm lucky if I have 2 hours from full battery til it's dead, also a friend with same phone has same issue. Att please help with this, recall battery mabe?
12-23-2018 4:11 AM
Phone is junk. Not only does battery go dead very fast but the phone takes forever to load any and everything you can think of. I am very disappointed in this device and believe it should be recalled and all that have this device and are expearexperi difficulties such as I have described should have a improved phone sent out to them to make up for the huge inconvenience and waist of money.