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ATT Messages will not wake phone

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ATT Messages will not wake phone

I'm stuck trying to figure out how to have any inbound SMS on ATT Messages app wake my Samsung S4 upon receipt.  I can see the little orange bubble in the notification status bar after waking the phone, but nothing until then.  I could have sworn that when I used Handcent, it would show me the message on the black screen for a moment.  Yes, I have the enable notifications option checked.  Any suggestions...?

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Former Employee

Re: ATT Messages will not wake phone

Hello, REDEYES00!

 

Do you still need help figuring out how to make incoming messages on your app "wake up" your phone? If so, please send us a private message by clicking here so we can investigate.

 

Please include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope in the top right corner of your screen. In the meantime, please feel free to message me with any additional questions or concerns!

 

-Mariana

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