Teacher
•
2 Messages
AT&T poor signal strength
I have been a faithful AT&T Custer for the past five years and the signal in Pokipsy New York regarding phone calls as well as Internet have been poor and I've done nothing but got even more poor!!!!
I was connected to technical support a multitude of times and was even giving a free month service and that three months service was just as bad as the other months of service that I paid for...
In two different locations of residence for myself and family members as well as friends while inside the residence I have had to go outside and walk up and down the street to obtain a service necessary to continue a lengthy phone call as well as Internet service and this is quite embarrassing while other individuals using other internet services such as straight talk and Verizon and Boost Mobile had to go nowhere to utilize their phones in the same manner that I attempted to....
This does not say a lot for AT&T that I stuck with for more than five years with different phone numbers not saying that this would have made a difference but AT&T is terrible in providing a powerful service necessary so that I do not have to walk up and down the street leave a residence or stand up by a window to get a stronger service to utilize my phone and complete a task necessary for me to do so via internet or the phone calls that I'm receiving or making...
They have given me no choice but to change services and I'm sorry to say so because at one point in time I enjoyed you Liza AT&T while I was up in the capital of New York which is Albany and the signal there is incredibly strong but here in my Homestead of Poughkeepsie New York and across the river in New Paltz New York or Highland New York the signal is incredibly terrible..
Multiple times I've spoken to technical support and have gotten nowhere I'm sorry AT&T but you have lost a customer
I was connected to technical support a multitude of times and was even giving a free month service and that three months service was just as bad as the other months of service that I paid for...
In two different locations of residence for myself and family members as well as friends while inside the residence I have had to go outside and walk up and down the street to obtain a service necessary to continue a lengthy phone call as well as Internet service and this is quite embarrassing while other individuals using other internet services such as straight talk and Verizon and Boost Mobile had to go nowhere to utilize their phones in the same manner that I attempted to....
This does not say a lot for AT&T that I stuck with for more than five years with different phone numbers not saying that this would have made a difference but AT&T is terrible in providing a powerful service necessary so that I do not have to walk up and down the street leave a residence or stand up by a window to get a stronger service to utilize my phone and complete a task necessary for me to do so via internet or the phone calls that I'm receiving or making...
They have given me no choice but to change services and I'm sorry to say so because at one point in time I enjoyed you Liza AT&T while I was up in the capital of New York which is Albany and the signal there is incredibly strong but here in my Homestead of Poughkeepsie New York and across the river in New Paltz New York or Highland New York the signal is incredibly terrible..
Multiple times I've spoken to technical support and have gotten nowhere I'm sorry AT&T but you have lost a customer
faerierosebud
Contributor
•
2 Messages
5 years ago
AT&T has always had poor service & customer support. However, I live in North Central Alabama in an area where AT&T is the only ISP, so I have no other alternative. The internet has been getting progressively slower, especially over the past few days. Periodically, I will lose both internet & phone service for several minutes or even hours. Complaining doesn't do any good. They don't care because they don't have to worry about us switching to another ISP.
0
0
Kpshrink
Contributor
•
1 Message
5 years ago
I am having the same issue in suburban San-Antonio tx. In December of 2018 the signal at my new home dropped from 2-4 bars to zero -1 .6 calls to customer service has resulted in no change or improvement. Other carriers have stronger signals in my area so I may switch.
0
Nosignal1
Contributor
•
1 Message
5 years ago
I do estate sales often I am in a Verizon area with absolutely no a t and t signal. I need to get a signal strong enough to take credit cards with my square. Nothing works. A friend of mine has a portable WiFi that plugs into an electrical plug or to a car that can provide a WiFi signal for her Verizon and it works for my a t and t as well. Does a t and t have any thing like that and where can I purchase it. I am desperate
0
0
Gary L
ACE - Expert
•
16.5K Messages
5 years ago
But if there is NO AT&T signal, the portable WiFi may not work either (it could operate on different bands).
My suggestion is to get a prepaid portable WiFi from Verizon, then you'll have coverage when you don't have AT&T. If you just switch your phone to Verizon, you could have the same issue with AT&T dead spots.
0
Texas999
Teacher
•
14 Messages
5 years ago
0
0
Jonisaysbyebye
Contributor
•
2 Messages
5 years ago
0
0
Texas999
Teacher
•
14 Messages
5 years ago
0
0
Gary L
ACE - Expert
•
16.5K Messages
5 years ago
Specifically, what makes you say that? (By specifically, I'm wondering about some links and facts).
0
0
Texas999
Teacher
•
14 Messages
5 years ago
0
0
Gary L
ACE - Expert
•
16.5K Messages
5 years ago
Are they actually ADVERTISING for 5G there?
0
0