AT&T Messaging Update Killed My Texting

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Contributor

AT&T Messaging Update Killed My Texting

I received an update to AT&T Messaging app last week that caused text messages to deliver randomly (sometimes as expected, sometimes hours or days later).

 

I uninstalled the offending upgrade and I no longer recieve text messages. I can send just fine, just not receive.

 

Is there a known fix for this AT&T Messaging Virus?

Message 1 of 16
Community Support

Re: AT&T Messaging Update Killed My Texting

Hello @GRAYWOLF69 . Are you still having problems with the Messaging app?  

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

I called support and got it resolved.

 

Since there were no posts, teh answer would have to be no, a post did not help!

 

 

Message 3 of 16
Community Support

Re: AT&T Messaging Update Killed My Texting

Thank you for the respons @GRAYWOLF69 , glad to hear it was resolved! 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 16
Community Support

Re: AT&T Messaging Update Killed My Texting

Thank you for the response @GRAYWOLF69 , glad to hear it was resolved! 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

Hi Graywolf...I am having this exact same issue and i was wondering if you could help because when I called support they did not know how to resolve my issue. As of a few weeks ago I updated the att messaging app (which I never even use in the first place) and once I updated this, I was not receiving text messages from two particular contacts only. The texts would come in hours later but only to the messaging app and not the default galaxy messaging center which I always use. Just wondering if you could help me out.
Thank you
Message 6 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

having this problem as well.

Message 7 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

Me too! My text messaging suddenly died around 6:45 p.m. PST today, 11/14/13

Message 8 of 16
Tutor

Re: AT&T Messaging Update Killed My Texting

yes mine stopped tonight around the same time, I've received some but can't send anything out 


Lil_knub wrote:

Me too! My text messaging suddenly died around 6:45 p.m. PST today, 11/14/13


 

Message 9 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

I can receive texts messages but can't send messages mine stopped working sometime after 8:30 pm CST today 11/14/2013
Message 10 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

i'm having the same problem right now.  everything is working internet, phone, etc, but i can't text out at all.  i have restarted the phone and turned off the phone.  anyone figured this out yet?

Message 11 of 16
Tutor

Re: AT&T Messaging Update Killed My Texting

So, it sounds like you guys are having the same issue I had. Everything was workin except for outgoing texts. I contacted support and this is what fixed it for me! 

 

 **From the home screen, tap Messaging

**Press the Menu key, and then tap Settings.

**For the message center number make sure it reads +13123149810 

 

and voila, it worked. Somehow mine was changed on the update. Hope this helps!

Message 12 of 16

Re: AT&T Messaging Update Killed My Texting

Just finished with the online chat help with the same problem.

I had to change my Message Center Number to an alternative number.

 

To do this go to:

Messages>Settings>Message Center Number

 

If it looks like this:

+13603399740

 

Change it to this alernative Message Center:

+13123149810

 

Then resend your text.  It should go through after the change as long as your in the United States.  Not sure if it will work outside the states.

 

Hope this helps, Cheers!

Message 13 of 16

Re: AT&T Messaging Update Killed My Texting

And jflo525 was quicker to the punch!

Message 14 of 16
Contributor

Re: AT&T Messaging Update Killed My Texting

Same issues as you guyys, started at aroujnd 7PM PST. I changed the number in the text app like above advice said and its working now. THANKS!

Message 15 of 16
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