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Posted Mar 23, 2014
4:11:03 PM
4.4.2 Moto X

When is 4.4.2 coming for the Moto X?  How can I force an update if I have yet to receive the update notification?

When is 4.4.2 coming for the Moto X?  How can I force an update if I have yet to receive the update notification?

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Mar 27, 2014 9:53:04 AM
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Beginning March 25, 2014, customers will begin receiving notifications on their Moto X regarding this new software. For a successful installation, we recommend installing this update when the battery in the phone is at least 50% charge.

 

1. Connect to a Wi-Fi network.

2. Tap the System Update message.

3. Select “Yes, I’m in”

4. Tap “Select a Product”

5. Select Moto X

6. After the software is downloaded, select "Install now".

7. Tap OK

8. After the software is installed, your phone will re-start automatically.

9. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

If you are not connected to Wi-Fi, please follow the below steps:

 

1. Tap the System Update message.

2. Select “Yes, I’m in”

3. Tap “Select a Product”

4. Select Moto X

5. Tap Wi-Fi Settings

6. Connect to a Wi-Fi network

7. After the software is downloaded, select "Install now".

8. Tap OK

9. After the software is installed, your phone will re-start automatically.

10. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

Software Version Verification:

 

1. Select “Menu”

2. Select “Settings”

3. Select “About phone”

4. If the software version matches the new specifications, the device has the latest firmware.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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4.4.2 Moto X

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(1) Me too
(1) Me too
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Mar 23, 2014 4:57:50 PM
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Thank you for the reply.  I also want to be clear that nothing shows up when I try to manually check for the update: http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB422438&cv=820#fbid=-GkA7kHVNFg

 

According the the two links on this thread, I am suppose to be able to manually grab the update.  But when I try it always says "Your device's software is up to date." even though it is not.

 

 

Thank you for the reply.  I also want to be clear that nothing shows up when I try to manually check for the update: http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB422438&cv=820#fbid=-GkA7kHVNFg

 

According the the two links on this thread, I am suppose to be able to manually grab the update.  But when I try it always says "Your device's software is up to date." even though it is not.

 

 

Re: 4.4.2 Moto X

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Mar 23, 2014 5:02:38 PM
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Yea mines says the same thing. Even tho the article i posted says something we should of gotten it.
Yea mines says the same thing. Even tho the article i posted says something we should of gotten it.

Re: 4.4.2 Moto X

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Mar 24, 2014 10:33:20 PM
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Any update?
Any update?

Re: 4.4.2 Moto X

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Mar 25, 2014 8:04:10 AM
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Have read that some woke up with the OTA on their phone this morning.  So do a check again.

Have read that some woke up with the OTA on their phone this morning.  So do a check again.

Re: 4.4.2 Moto X

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Mar 27, 2014 9:53:04 AM
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Community Support

Beginning March 25, 2014, customers will begin receiving notifications on their Moto X regarding this new software. For a successful installation, we recommend installing this update when the battery in the phone is at least 50% charge.

 

1. Connect to a Wi-Fi network.

2. Tap the System Update message.

3. Select “Yes, I’m in”

4. Tap “Select a Product”

5. Select Moto X

6. After the software is downloaded, select "Install now".

7. Tap OK

8. After the software is installed, your phone will re-start automatically.

9. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

If you are not connected to Wi-Fi, please follow the below steps:

 

1. Tap the System Update message.

2. Select “Yes, I’m in”

3. Tap “Select a Product”

4. Select Moto X

5. Tap Wi-Fi Settings

6. Connect to a Wi-Fi network

7. After the software is downloaded, select "Install now".

8. Tap OK

9. After the software is installed, your phone will re-start automatically.

10. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

Software Version Verification:

 

1. Select “Menu”

2. Select “Settings”

3. Select “About phone”

4. If the software version matches the new specifications, the device has the latest firmware.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Beginning March 25, 2014, customers will begin receiving notifications on their Moto X regarding this new software. For a successful installation, we recommend installing this update when the battery in the phone is at least 50% charge.

 

1. Connect to a Wi-Fi network.

2. Tap the System Update message.

3. Select “Yes, I’m in”

4. Tap “Select a Product”

5. Select Moto X

6. After the software is downloaded, select "Install now".

7. Tap OK

8. After the software is installed, your phone will re-start automatically.

9. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

If you are not connected to Wi-Fi, please follow the below steps:

 

1. Tap the System Update message.

2. Select “Yes, I’m in”

3. Tap “Select a Product”

4. Select Moto X

5. Tap Wi-Fi Settings

6. Connect to a Wi-Fi network

7. After the software is downloaded, select "Install now".

8. Tap OK

9. After the software is installed, your phone will re-start automatically.

10. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

Software Version Verification:

 

1. Select “Menu”

2. Select “Settings”

3. Select “About phone”

4. If the software version matches the new specifications, the device has the latest firmware.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: 4.4.2 Moto X

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Mar 27, 2014 5:10:10 PM
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I got my Moto X when I received the phone in earily Feb. I got the update as soon as I plugged it in. This is before I joined AT&T. Mine is a developers edition. No update since then.

I got my Moto X when I received the phone in earily Feb. I got the update as soon as I plugged it in. This is before I joined AT&T. Mine is a developers edition. No update since then.

Re: 4.4.2 Moto X

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Apr 16, 2014 3:26:13 AM
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Seems useful.
Seems useful.

Re: 4.4.2 Moto X

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