The Samsung Galaxy S24
cellnewbie09's profile

Mentor

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59 Messages

Sunday, March 23rd, 2014 11:11 PM

4.4.2 Moto X

When is 4.4.2 coming for the Moto X?  How can I force an update if I have yet to receive the update notification?

Accepted Solution

Official Solution

Former Employee

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1.1K Messages

10 years ago

Beginning March 25, 2014, customers will begin receiving notifications on their Moto X regarding this new software. For a successful installation, we recommend installing this update when the battery in the phone is at least 50% charge.

 

1. Connect to a Wi-Fi network.

2. Tap the System Update message.

3. Select “Yes, I’m in”

4. Tap “Select a Product”

5. Select Moto X

6. After the software is downloaded, select "Install now".

7. Tap OK

8. After the software is installed, your phone will re-start automatically.

9. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

If you are not connected to Wi-Fi, please follow the below steps:

 

1. Tap the System Update message.

2. Select “Yes, I’m in”

3. Tap “Select a Product”

4. Select Moto X

5. Tap Wi-Fi Settings

6. Connect to a Wi-Fi network

7. After the software is downloaded, select "Install now".

8. Tap OK

9. After the software is installed, your phone will re-start automatically.

10. Your phone is now updated with version 161.44.1.ghost_att.ATT.en.US.

 

Software Version Verification:

 

1. Select “Menu”

2. Select “Settings”

3. Select “About phone”

4. If the software version matches the new specifications, the device has the latest firmware.

Mentor

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59 Messages

10 years ago

Thank you for the reply.  I also want to be clear that nothing shows up when I try to manually check for the update: http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB422438&cv=820#fbid=-GkA7kHVNFg

 

According the the two links on this thread, I am suppose to be able to manually grab the update.  But when I try it always says "Your device's software is up to date." even though it is not.

 

 

Mentor

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26 Messages

10 years ago

Yea mines says the same thing. Even tho the article i posted says something we should of gotten it.

Mentor

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26 Messages

10 years ago

Any update?

Scholar

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400 Messages

10 years ago

Have read that some woke up with the OTA on their phone this morning.  So do a check again.

Contributor

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2 Messages

10 years ago

I got my Moto X when I received the phone in earily Feb. I got the update as soon as I plugged it in. This is before I joined AT&T. Mine is a developers edition. No update since then.

Contributor

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1 Message

10 years ago

Seems useful.
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