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3g connection with Samsung Duos S7562

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3g connection with Samsung Duos S7562

Hi,

Im having Samsung Duos S7562 phone. I recently purchased AT&T connection.

 

My phone does not connect in 3G and it always shows as E (EDGE) data symbol.

 

What should I do to get 3G ?

What should I do to get 4G LTE connection with AT&T?.

 

Regards,

Jaga.

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Employee

Re: 3g connection with Samsung Duos S7562

Hi Jagwaran, welcome to the forum
What type of account do you have with ATT??
Remember the 3G and the 4G LTE service sometimes is not available in all areas, it depends on the coverage.
Another reason why you see the letter E for 2G is the APN's that are on the settings of the phone, if your device is LTE capable you will need to edit the APN's on the device, of course you can give us a call by dialing 611 from your device.

Thank You
Manuel

Rethink Possible!

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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