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Battery drain from 40 % to 1% after last update s7 edge

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Battery drain from 40 % to 1% after last update s7 edge

Hello , I have a serious problem with  my galaxy S7 edge, after last update my battery drain form 40 or 60% to 1%, I haven't installed new apps and I use as normally .

 

Thanks !

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Re: Battery drain from 40 % to 1% after last update s7 edge

Hello @adiadm,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2QXH2gM

And include the following details:                                                                                           

  • Full Name:
  • Business Name on Account:
  • Wireless #:
  • Email address:

 

Thank you,

Nancy

AT&T Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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