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Android phone setup


Android phone setup

Need help setting up my new Android phone.
I setup an account on this site but when I try to get through my phone setup it says.......
We cannot find the information you entered in our records.  If this is the first time you are tying to access the account please register your account for online access.
Isn't that what I just did?

Message 1 of 2

Re: Android phone setup

Hello @crazycatlover,

Thank you for reaching out on our Business Community.  If you created a login for this Forums this would only be for this website and not your phone.  Are you trying to setup an online ATT account for your wireless#? If you are trying to setup your phone, you can use our device tutorials here that may help.  If you need further assistance, please private message me by clicking here the following information, so I can further assist you.

Contact Name:

Contact Number:

Contact Email:

Account Details:

Thank you.


Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
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