AT&T Community Forums

Get the latest iPhones & Apple devices on the nation’s largest and most reliable network!

If you are looking for the news on latest the Apple devices, including the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, or all of our Apple device deals for new & existing customers - you're in the right place!

Note: Before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible. Learn More.

Get the latest iPhones!

Expand all

Before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible.

When activating your new iPhone, the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.

Learn more about Moving Data To Your New Apple iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone Pro Max - What You Need To Do.

Note: If you are moving your data from the iCloud or setting up your iPhone as a new device, you can update the iOS later.

We can walk you through everything you need to get the most out of your new devices with our step-by-step Device Help:

  • iPhone 15: Device Help & How-To Guides
  • iPhone 15 Plus: Device Help & How-To Guides
  • iPhone 15 Pro: Device Help & How-To Guides
  • iPhone 15 Pro Max: Device Help & How-To Guides
  • Apple Watch Series 9: Device Help & How-To Guides

Whenever you take your iPhone on-the-go and you’re away from a Wi-Fi connection, you’ll be relying on your wireless network to do things like stream videos, use GPS, share on social media, and anything else that requires data. The faster and more reliable your network is, the more quickly and reliably you’ll be able to do these things.

TechBuzz by AT&T is here to show you:

• How AT&T provides the fast, reliable, and secure network you need to help you make the most of your new iPhone.
• How can you add your new iPhone 15 to your existing AT&T plan.
• How can you upgrade to the new iPhone with AT&T.

FAST. EASY. ONLINE.

Shop the way you want

Same-day pickup

Order online and pick up safely in-store or curbside today.
Subject to availability.

Find a store

Same-day delivery

Get delivery and optional expert setup as soon as today with AT&T Right To You^SM. All free.
Select markets only. Same-day delivery subject to availability.

Learn more

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Read the latest Apple solutions...

Accepted Solution

Official Solution

déverrouiller un iPhone verrouillé sur iCloud

I would like to contact you to request your assistance regarding IPHONE XR BLUE 64GB-USA which I purchased second-hand. After making the purchase, I discovered that the device is currently locked to iCloud and I cannot access its features. I would like to point out that I am not a current Xfinity cu

Questions

•

Wireless

24

1

Accepted Solution

Official Solution

Recover Voicemail Greeting

I wish to recover my voicemail greeting. I change to a different Provider. I still have ATT account I did not cancel out. I was not aware i would my voicemail Greeting.

Questions

•

Wireless

32

2

0

Accepted Solution

eSIM SIM card

I am trying to recover my old number. I hope you can help.. I swapped my phone, then restored the phone to factory settings.. and lost my number

Questions

•

Wireless

28

2

0

Accepted Solution

Lost or stolen

Unfortunately, I bought a locked mobile phone, and I can't contact the original owner. I hope I can get your help. I really need this mobile phone, and I am desperate and helpless. I hope you can help me.

Questions

•

Wireless

40

5

0

Join the latest Apple solutions...

Voicemail Error O19T

When we call and voicemail should pickup we get an error O19T. No one at the AT&T store or on the phone can fix it.

Questions

•

Wireless

11

1

0

Stolen iphone - Can I erase phone remotely AFTER I suspend/block iphone?

Hi, My iphone 13 Pro was stolen. The phone is now locked and marked as lost/stolen with a contact number listed on the screen. The phone has been off for two days now. I want to suspend service on the phone and block it. My question, if I suspend service and block it, can I then do a remote erase on

Questions

•

Wireless

27

4

0

sim card

I tried switching my sim card from one phone to a new one, and it had me create an e sun on my old phone, but when i tried switching it, it was saying my old phone didn't support esim transfer, and it made me delete the esim, so now my data won't work at all, like i don't have data anymore

Questions

•

Wireless

23

1

0

USAF Military Member not being allowed to suspend and unlock phone while in the Middle East.

I called a representative on 01APR2024 to inquire about the deployed military line suspension and unlock. They sent me a link with instructions on how to do this. I submitted my orders and put in the description where I will be going. I got a response one day before I'm supposed to leave saying that

Questions

•

Wireless

25

2

0

Sons phone says no SIM and is on SOS mode

My son’s iPhone is constantly on SOS mode. It says no sim. When I try to text him from my iPhone, it’s green instead of blue. I can only text his iCloud for it to be blue and got through. Help please! How do I fix this?

Questions

•

Wireless

23

1

0