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All About the Genie 2
Learn all about DIRECTV's Genie 2 Server satellite receiver!

DIRECTV's Genie 2 is here to offer you a sophisticated integration and enhanced customer experience.

The Genie 2 offers more storage and enhances the DVR functionality with a DVR storage capacity of 2TB, connectivity to an Internet Wi-Fi access point and up to 7 simultaneous video streams.

If you want to learn more about the Genie 2's functionality or troubleshoot on-screen error messages, you're in the right place!

Latest messages about Genie 2

Numerous problems with new 4K equipment

I recently (July 2018) upgraded my whole house DirecTV system to a 4K setup. I now have a HS17-500 Genie2 in the living room, a C6...
by jpolito1 on Nov 2, 2018 4:35 PM
3 3 Replies 167 Views
167 Views

Autotune

Does Directv have a DVR that autotunes? Prior to getting a genie DVR I could autotune. I don’t want to record programs if the DVR ...
by Brassmoney on Oct 27, 2018 3:29 PM
2 2 Replies 139 Views
139 Views

genie 2 can’t connect to directv

About two months ago I’ve got DIRECTV installed.... they installed a genie 2 H17 DVR and every time I try to watch on demand it sa...
by Dwilcox68 on Oct 21, 2018 5:52 PM
0 0 Replies 150 Views
150 Views

775 Error on brand new Genie 2

Just had an HS17 500 installed and everything was working great until tonight when we got a 775 on all of our tv’s. Called tech se...
by Hess76 on Oct 10, 2018 8:28 PM
3 3 Replies 189 Views
189 Views

genie 2 - where to get help? Projection for fix?

When using tv in bedroom w/ genie 2 pic freezes then disconnects, searches and states "wired connection lost". After about 60-90 s...
by Sadgenie2 on Jul 9, 2018 3:38 PM
4 4 Replies 459 Views
459 Views

Connect my direct tv to my new phillips 5000 series smart tv

I need help getting my new smart TV (Phillips 5000 series) to connect to my direct tv. I've plugged everything in where it should ...
by Huskey8 on Jun 29, 2018 8:30 AM
2 2 Replies 340 Views
340 Views

DIRECTTV Installation Problem

I'm a 10yr ATT subscriber. I recently switched from ATT UVERSE to ATT DIRECTTV- 2 weeks ago. DIRECTTV hasn't been able to properly...
by bkrebz on May 1, 2018 1:12 PM
1 1 Reply 373 Views
373 Views

Genie 30 second skip issue

I do not get an error message. When I press the 30 second skip a few times to move forward on the recorded program say 90 seconds ...
by bceltman on Apr 21, 2018 11:07 AM
0 0 Replies 511 Views
511 Views

genie remote

How can I remove TV captions with my 4k genie remote?
by rfnear on Mar 28, 2018 11:48 AM
1 1 Reply 382 Views
382 Views

on demand internet consumption

I need to know how I am consuming exorbitant gigs of Internet use when I am recording a show series, not a movie On Demand?
by Nanlouwho on Mar 7, 2018 10:30 AM
2 2 Replies 551 Views
551 Views
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