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All About the Genie 2
Learn all about DIRECTV's Genie 2 Server satellite receiver!

DIRECTV's Genie 2 is here to offer you a sophisticated integration and enhanced customer experience.

The Genie 2 offers more storage and enhances the DVR functionality with a DVR storage capacity of 2TB, connectivity to an Internet Wi-Fi access point and up to 7 simultaneous video streams.

If you want to learn more about the Genie 2's functionality or troubleshoot on-screen error messages, you're in the right place!

Latest questions about Genie 2

775 Error on brand new Genie 2

Just had an HS17 500 installed and everything was working great until tonight when we got a 775 on all of our tv’s. Called tech se...
by Hess76 on Oct 10, 2018 8:28 PM
3 3 Replies 611 Views

genie 2 - where to get help? Projection for fix?

When using tv in bedroom w/ genie 2 pic freezes then disconnects, searches and states "wired connection lost". After about 60-90 s...
by Sadgenie2 on Jul 9, 2018 3:38 PM
4 4 Replies 649 Views

Connect my direct tv to my new phillips 5000 series smart tv

I need help getting my new smart TV (Phillips 5000 series) to connect to my direct tv. I've plugged everything in where it should ...
by Huskey8 on Jun 29, 2018 8:30 AM
2 2 Replies 799 Views

DIRECTTV Installation Problem

I'm a 10yr ATT subscriber. I recently switched from ATT UVERSE to ATT DIRECTTV- 2 weeks ago. DIRECTTV hasn't been able to properly...
by bkrebz on May 1, 2018 1:12 PM
1 1 Reply 569 Views

Genie 30 second skip issue

I do not get an error message. When I press the 30 second skip a few times to move forward on the recorded program say 90 seconds ...
by bceltman on Apr 21, 2018 11:07 AM
6 6 Replies 967 Views
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