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All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you Refresh Your DIRECTV Equipment, Reset Your DIRECTV Receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest messages about your DIRECTV DVR & Receiver

Slow to No Service

Anyone else out there having problems getting additional equipment? have been trying to get an additional receiver since 1 October...
by shonuff62 on Nov 5, 2018 5:47 AM
0 0 Replies 128 Views

change room of HD DVR

I need to move HD DVR to other end of house; will need longer wires. Does Directv tech have to change at dish?
by Lizzyc on Nov 3, 2018 6:28 PM
2 2 Replies 176 Views

Not able to watch what I recorded without subscribing to the channel

I have recorded a series on Directv now DVR and when I went to try to each it is asking me that I need to subscribe. I have the ch...
by Sintia_13 on Nov 3, 2018 5:43 PM
1 1 Reply 129 Views

Replace destroyed receiver cost

Both receivers were destroyed in motorhome fire. I will need new receivers. What will DirecTV charge me for two destroyed receiver...
by Zarabrickle on Oct 23, 2018 8:19 PM
1 1 Reply 219 Views

cost . I know I pay a $7 charge and a 2 year contract if I upgrade to a new receiv

Model: D12-100ID: 012803915755 Serial #: A10GC9GQ531599Access Card: 002992829784 Our receiver is no longer working. I am trying to...
by BlueDream1949 on Oct 15, 2018 10:39 AM
4 4 Replies 488 Views

HS17 client compared to HR44 or 54

I currently have an HR44 with 2 clients. I pay for the upgrade plan and am looking to upgrade to 4K but since I am a current subsc...
by ddrow on Oct 13, 2018 8:32 AM
8 8 Replies 597 Views

Watching DVR on tablet

I have the app on my tablet. I can stream from the app. When I try to select to watch my DVR, I get error code 100 trying to regis...
by Karen1010 on Oct 6, 2018 9:56 AM
5 5 Replies 746 Views

Rc65 pairing to Samsung LN32D450G1D

Unable to program RC65 to my Samsung LN32D450G1D. Went through all samsung codes and none worked. I'm stumped...please help!
by shawnminson on Oct 5, 2018 11:59 PM
0 0 Replies 238 Views

wireless genie drops signal frequently

Up util four weeks ago I have completely satisfied with my wireless mini genies. Recently, however, while watching live or recorde...
by pops91710 on Oct 5, 2018 1:44 PM
2 2 Replies 445 Views

Poor picture quality

For the past week we are experiencing a"pink" tinged picture on our tv that is connected to the main receiver. When we change the ...
by brgriff on Oct 2, 2018 2:27 PM
1 1 Reply 342 Views

are SL3S and C51 receiver compatibler

We purchased a SL3S SWM portable dish for our RV. We have a C51-500 receiver. When we hook everything up, we keep getting a messag...
by jbheston on Sep 30, 2018 12:05 PM
1 1 Reply 400 Views

Recorded Shows are Missing

Currently being recorded shows are not listed on my main receiver but show on my bedroom Genie list?Why can’t I see them on my mai...
by Dgrandon on Sep 29, 2018 9:30 AM
23 23 Replies 2743 Views


How can I record only TV channels and not On Demand. I record my shows so that I don't have to watch commercials I don't want On D...
by norma121622 on Sep 22, 2018 4:12 AM
1 1 Reply 390 Views

error on genie mini

Wireless Video Bridge (WVB) cannot be found? How do i get rid of this message on my screen? everything is working fine!
by davidrichmond54 on Sep 20, 2018 4:18 AM
2 2 Replies 437 Views

DVR to DVR transfer

My Genie gave up on me last week and I lost all recordings and settings. Is it possible to transfer from old to new Genie?
by DIRECTTV2 on Sep 11, 2018 3:44 PM
4 4 Replies 1146 Views
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