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All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you reset your receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest messages about your DIRECTV DVR & Receiver

AUTOPLAY OF EPISODES

CAN I TURN OFF THE AUTO PLAY OF THE NEXT EPISODE OF A SERIES I HAVE RECORDED?
by DICKENS83 on Aug 8, 2018 7:51 PM
1 1 Reply 43 Views
43 Views

Lost my caller ID

no longer have caller ID on my genie HR44 dvr
by RagsLA on Aug 3, 2018 3:08 PM
2 2 Replies 134 Views
134 Views

Can I make separate folders for our recordings?

Is there any way I can create separate folders for all of our recordings?
by GinaBina317 on Aug 2, 2018 11:58 AM
1 1 Reply 64 Views
64 Views

Series manager

I have doubles and triples of the same series on the series manager under the manage recordings tab. How do I delete the extra one...
by Cdavid575 on Aug 2, 2018 11:08 AM
1 1 Reply 137 Views
137 Views

No network banners on chanel gide

Banners went away on channel guide.  How do I get this corrected?
by Mustang24369 on Aug 2, 2018 9:25 AM
1 1 Reply 52 Views
52 Views

Can't watch some of my recorded programs

Directv dvr receiver HR 44/700. I have programs that are set to record every day. Some of them will not play. All I get is "do you...
by Julieb123 on Jul 18, 2018 1:09 AM
1 1 Reply 233 Views
233 Views

Series recording

When I start a series recording from "On Demand" and choose first run only the DVR does what supposes too, however, it records fir...
by cookpr2105 on Jul 15, 2018 3:15 PM
1 1 Reply 195 Views
195 Views

DVR will not turn on

I can receive direct tv on one of my receiver but not on my dvr and my dvr will not turn on. MY dvr is MODEL: HR24-500
by sdtrue on Jul 13, 2018 5:37 AM
2 2 Replies 200 Views
200 Views

Genie cannot find a signal

The error message is 'cannot find a signal'. I have refreshed it, reset it, and finally disconnected the power source with no succ...
by sullivanranch on Jul 12, 2018 3:06 PM
13 13 Replies 435 Views
435 Views

Does the HR54 require a 10 Pin mini DIN component cable?

Does the HR54 require a 10 Pin mini DIN component cable?
by Employee on Jul 12, 2018 2:27 PM
1 1 Reply 173 Views
173 Views

Directv receiver

I can go through the setup and everything is fine satellite strength 96 to 97 when I get out of that it goes to advanced program g...
by Watervalley7299 on Jul 12, 2018 7:49 AM
2 2 Replies 254 Views
254 Views

Why do I get code 721 on Channel 621 whenever I want to watch a baseball game?

I upgraded to Premier Package in order to get channel 631, The YES Network. Whenever I tune it in for a baseball game, I get an er...
by theredbull on Jul 9, 2018 2:47 PM
5 5 Replies 358 Views
358 Views

All recordings disappeeed all series recordings are gone

We have the whole home genie DVR it deleted all our recordings and all our settings got wiped out is there anything we can do?
by ries618 on Jul 8, 2018 6:33 PM
1 1 Reply 378 Views
378 Views

Reciver Issues

Every morning when I turn on my reviver it has to go though a 3-5 minute set up process. It just started doing this.
by jjhoppy on Jul 2, 2018 3:17 AM
2 2 Replies 441 Views
441 Views
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