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All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you Refresh Your DIRECTV Equipment, Reset Your DIRECTV Receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest messages about your DIRECTV DVR & Receiver

Why cant we Watch not record a show we pick that is coming on later

We got a new box that records shows. Our old box you could pick a show to watch later so you don't miss it. With the new box it wi...
by Recorder on Jan 5, 2019 1:23 PM
2 2 Replies 191 Views

Slide show from computer to receiver how to set it up.

Step by step instructions of how to send photos, movies, music to the Directv receiver. Also need to know how to start slide show ...
by corvette1803 on Dec 28, 2018 1:56 PM
1 1 Reply 102 Views
by Arcadia12 on Dec 18, 2018 8:24 PM
1 1 Reply 101 Views

Cannot connect DVR with tablet app

I generally try to do my own searching so have done a fair amount of troubleshooting over the past 3 days and am out of ideas. Pro...
by N4CDLAW on Dec 9, 2018 8:19 PM
2 2 Replies 185 Views

new receiver, no hd channels show

Get a 771 error but reset not work. Dish is SL3LNB AZIM 149 , EL 52DEGREES TILT103 ALL CABLES ARE TIGHT-WE DO NOT WANT HD, BUT WOU...
by JohnnyJim on Dec 7, 2018 9:04 AM
12 12 Replies 225 Views

Blue Lights on Box

Went to turn on my tv and tv would not go on. There are blue lights showing across the direct tv box. The other two tv's that have...
by Ellie518 on Dec 5, 2018 6:42 PM
1 1 Reply 180 Views


How to reset direct TV c51-500 to reset parental controls 
by CrazyK69 on Dec 2, 2018 3:39 AM
1 1 Reply 111 Views

Receiver shut off by itself and won't reset

My Receiver, model number R16-500, shut off on its own and immediately started a system reset but stops at the "receiving Satellit...
by nmb5171 on Nov 25, 2018 6:30 AM
3 3 Replies 234 Views

Password to keep people from ordering stuff

How do I keep people from ordering stuff on the dvr 
by amandalamson on Nov 22, 2018 12:06 PM
1 1 Reply 152 Views

how to delete items from playlist

we want to delete items from playlist recorded by mistake how do we do it
by zhillschez on Nov 22, 2018 7:37 AM
1 1 Reply 163 Views

Slow to No Service

Anyone else out there having problems getting additional equipment? have been trying to get an additional receiver since 1 October...
by shonuff62 on Nov 5, 2018 5:47 AM
0 0 Replies 221 Views

change room of HD DVR

I need to move HD DVR to other end of house; will need longer wires. Does Directv tech have to change at dish?
by Lizzyc on Nov 3, 2018 6:28 PM
2 2 Replies 321 Views

Not able to watch what I recorded without subscribing to the channel

I have recorded a series on Directv now DVR and when I went to try to each it is asking me that I need to subscribe. I have the ch...
by Sintia_13 on Nov 3, 2018 5:43 PM
1 1 Reply 235 Views

Replace destroyed receiver cost

Both receivers were destroyed in motorhome fire. I will need new receivers. What will DirecTV charge me for two destroyed receiver...
by Zarabrickle on Oct 23, 2018 8:19 PM
1 1 Reply 404 Views

cost . I know I pay a $7 charge and a 2 year contract if I upgrade to a new receiv

Model: D12-100ID: 012803915755 Serial #: A10GC9GQ531599Access Card: 002992829784 Our receiver is no longer working. I am trying to...
by BlueDream1949 on Oct 15, 2018 10:39 AM
4 4 Replies 773 Views
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