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All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you reset your receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest messages about your DIRECTV DVR & Receiver

DVR to DVR transfer

My Genie gave up on me last week and I lost all recordings and settings. Is it possible to transfer from old to new Genie?
by DIRECTTV2 on Sep 11, 2018 3:44 PM
4 4 Replies 215 Views
215 Views

sound issue

My directv has picture but no sound on my Ultra HD TV . Have tried multiple HDMI cables with the same result, but work just fine w...
by StevenCarr1103 on Sep 8, 2018 2:29 PM
4 4 Replies 197 Views
197 Views

Channel guide shows “to be announced” on every channel

Guide is not updating on either receiver. Every channel shows “ to be announced”
by RickyAJ on Aug 29, 2018 5:29 PM
2 2 Replies 247 Views
247 Views

equipment and features

under my equipment & features there is a feature titled "Important Information_Track3" i have contacted att & asked for it to be r...
by soosublime on Aug 28, 2018 11:48 AM
6 6 Replies 302 Views
302 Views

Dollar sign next to recorded tv episodes

I had recorded a tv show a few months ago to my dvr...not a movie...just a series. Now all of a sudden it wants to charge me to wa...
by DDRaen6 on Aug 22, 2018 7:35 PM
2 2 Replies 220 Views
220 Views

This DVR is totally frustrating. Movies and TV Series that we record are missing from the main DVR

We just got connected in May of 2018. Movies and TV Series that we record are missing from the main recorder with our large screen...
by ClaraDon on Aug 18, 2018 12:07 PM
3 3 Replies 484 Views
484 Views

How can i find out what was rented?

How do i find out what was rented on my account?
by Countrygirl1981 on Aug 18, 2018 2:41 AM
1 1 Reply 196 Views
196 Views

AUTOPLAY OF EPISODES

CAN I TURN OFF THE AUTO PLAY OF THE NEXT EPISODE OF A SERIES I HAVE RECORDED?
by DICKENS83 on Aug 8, 2018 7:51 PM
1 1 Reply 390 Views
390 Views

Lost my caller ID

no longer have caller ID on my genie HR44 dvr
by RagsLA on Aug 3, 2018 3:08 PM
2 2 Replies 503 Views
503 Views

Can I make separate folders for our recordings?

Is there any way I can create separate folders for all of our recordings?
by GinaBina317 on Aug 2, 2018 11:58 AM
1 1 Reply 307 Views
307 Views

Series manager

I have doubles and triples of the same series on the series manager under the manage recordings tab. How do I delete the extra one...
by Cdavid575 on Aug 2, 2018 11:08 AM
1 1 Reply 382 Views
382 Views

No network banners on chanel gide

Banners went away on channel guide.  How do I get this corrected?
by Mustang24369 on Aug 2, 2018 9:25 AM
1 1 Reply 244 Views
244 Views

Can't watch some of my recorded programs

Directv dvr receiver HR 44/700. I have programs that are set to record every day. Some of them will not play. All I get is "do you...
by Julieb123 on Jul 18, 2018 1:09 AM
1 1 Reply 456 Views
456 Views

Series recording

When I start a series recording from "On Demand" and choose first run only the DVR does what supposes too, however, it records fir...
by cookpr2105 on Jul 15, 2018 3:15 PM
1 1 Reply 395 Views
395 Views

DVR will not turn on

I can receive direct tv on one of my receiver but not on my dvr and my dvr will not turn on. MY dvr is MODEL: HR24-500
by sdtrue on Jul 13, 2018 5:37 AM
2 2 Replies 440 Views
440 Views
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