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All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you Refresh Your DIRECTV Equipment, Reset Your DIRECTV Receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest questions about your DIRECTV DVR & Receiver

Last 2 weeks the Main Genie DVR/TV disconnects from network every night after it’s turned off?

After turning off the main Genie DVR/TV in the Living Room, I receive a message on the DVR/TV in the Bedroom that the Living Room ...
by BF4DTV on Jul 22, 2019 5:27 PM
1 1 Reply 458 Views
458 Views

On Demand Not Working

Just upgraded to hr54 and 3 remote clients. Hi through the setup and connect to WiFi all seems ok recievers say connected. But in ...
by JoeP1012 on Jul 20, 2019 8:25 PM
2 2 Replies 397 Views
397 Views

The receiver in my bedroom is saying Location is Not Authorized.

The receiver in my bedroom is saying that the Location is Not Authorized all of a sudden. I have tried refreshing the receiver and...
by klein0912 on Jul 16, 2019 4:18 AM
1 1 Reply 357 Views
357 Views

RANDOM PAUSES

JUST UPGRADED TO THE 4K GENIE RECEIVER 2 WEEKS AGO, EVER SINCE TV RANDOMLY PAUSES FOR A FEW SECONDS. NEVER HAD THIS BEFORE UPGRADI...
by TJSHIPMAN on Jul 12, 2019 10:28 AM
1 1 Reply 860 Views
860 Views

Softwares update message

I get a message saying a software update is available and asking if I want to install it, but I can neither install or defer it. I...
by Helena99 on Jul 5, 2019 7:26 PM
1 1 Reply 514 Views
514 Views
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