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All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you reset your receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest messages about your DIRECTV DVR & Receiver

Series recording

When I start a series recording from "On Demand" and choose first run only the DVR does what supposes too, however, it records fir...
by cookpr2105 on Jul 15, 2018 3:15 PM
0 0 Replies 3 Views
3 Views

DVR will not turn on

I can receive direct tv on one of my receiver but not on my dvr and my dvr will not turn on. MY dvr is MODEL: HR24-500
by sdtrue on Jul 13, 2018 5:37 AM
2 2 Replies 50 Views
50 Views

Genie cannot find a signal

The error message is 'cannot find a signal'. I have refreshed it, reset it, and finally disconnected the power source with no succ...
by sullivanranch on Jul 12, 2018 3:06 PM
3 3 Replies 81 Views
81 Views

Does the HR54 require a 10 Pin mini DIN component cable?

Does the HR54 require a 10 Pin mini DIN component cable?
by ssundar on Jul 12, 2018 2:27 PM
1 1 Reply 59 Views
59 Views

Directv receiver

I can go through the setup and everything is fine satellite strength 96 to 97 when I get out of that it goes to advanced program g...
by Watervalley7299 on Jul 12, 2018 7:49 AM
2 2 Replies 73 Views
73 Views

Why do I get code 721 on Channel 621 whenever I want to watch a baseball game?

I upgraded to Premier Package in order to get channel 631, The YES Network. Whenever I tune it in for a baseball game, I get an er...
by theredbull on Jul 9, 2018 2:47 PM
5 5 Replies 142 Views
142 Views

All recordings disappeeed all series recordings are gone

We have the whole home genie DVR it deleted all our recordings and all our settings got wiped out is there anything we can do?
by ries618 on Jul 8, 2018 6:33 PM
1 1 Reply 123 Views
123 Views

Reciver Issues

Every morning when I turn on my reviver it has to go though a 3-5 minute set up process. It just started doing this.
by jjhoppy on Jul 2, 2018 3:17 AM
2 2 Replies 254 Views
254 Views

some of our recorded dvr shows have disappeared without us doing anything.

a genie that is about 5 years old. no error messages. nothing changed, just was gone one day.
by rlinchalfant on Jun 30, 2018 6:20 AM
5 5 Replies 534 Views
534 Views
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