Explore & discover

Helpful Links

All About Your DVR and Receiver
Love what you watch and how you watch it!

Everyone can watch what they want with DIRECTV's DVR & Receivers!

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows

If you do run into an error with your DIRECTV DVR or Receiver, the information here should help you Refresh Your DIRECTV Equipment, Reset Your DIRECTV Receiver, reset your Genie’s connection, return your equipment or anything else that you might need to get back on track.

Latest questions about your DIRECTV DVR & Receiver

My DVR won't connect to my phone

How do I connect my DVR to my phone so I can watch the shows that I have recorded?
by dingodmn on May 21, 2019 3:22 PM
1 1 Reply 68 Views

Fast forward dvr recording through weather event

I recorded a baseball game and had a weather event cause a loss of signal within the first minute and I an't get it to fast forwar...
by timewoman on May 18, 2019 8:02 PM
1 1 Reply 59 Views

How do you reset PIN when you forget passcode?

Tried resetting receiver and the main receiver you can watch everything, but the bedroom receivers only allow us to watch everythi...
by Moose01 on May 15, 2019 6:44 AM
1 1 Reply 74 Views

How can i stop my dvr from recording 4K content

How do i stop my DVR from recording 4K content. It now try’s to record the 4K and does not record the regular non-4K content.
by Hlawson63 on May 12, 2019 1:58 PM
5 5 Replies 102 Views

Secondary receiver displays only local channels in "Guide"; manual select #s for DTV channels.

Secondary receiver displays only local channels in "Guide"; able to manual select #s for DTV channels. Every other feature works. ...
by KEWF1958 on May 10, 2019 9:57 PM
3 3 Replies 105 Views
Not finding what you're looking for?
Try asking the community! Use the Ask a question button to get started.
You must choose a board to post.
Ask a question