Explore & discover

Helpful Links

All About Your AT&T Phone Account!
Helpful hints for AT&T Phone customers.

Need help with your AT&T Phone account? You’re in the right place!

Do you need to activate your Access ID or pay your bill? Would you like to customize your AT&T Phone with some Call Features? Want to protect yourself from unwanted calls? Well, look no further!

This page will offer you quick access to pages that will help you resolve some of the most common AT&T Phone issues.

And, if you have a traditional landline hone phone, don’t worry - we’ve still got you covered!

New! If you're looking to block spam or unwanted calls, the AT&T Community Team has put together this helpful list of all the Digital Home Phone, Traditional Home Phone and Mobile Services available to you!

Latest messages about your AT&T Phone service

Message light

Message light continues to blink with no messages.
by southsnook on Dec 10, 2018 12:40 PM
1 1 Reply 43 Views
43 Views

how do I chane the number of rings before voice mail starts?

I need help in changing the number of rings before  my voice mail starts
by dlntbaby on Dec 5, 2018 1:25 PM
1 1 Reply 111 Views
111 Views

In Use/No Line Message

I purchased a new AT&T CL2940 and am receiving the message In Use/No Line. This message is visible before and after plugging it in...
by TMacPhotos on Dec 5, 2018 8:19 AM
1 1 Reply 70 Views
70 Views

Crank calls from an ATT number

I have gotten about ten calls from 1-800-288-2020 showing ATT. I answer, they hang up. I know it is their number because it is one...
by lfm1201 on Nov 26, 2018 7:31 AM
2 2 Replies 191 Views
191 Views

Using international day-pass rates, I cannot be reached, I can only make outbound calls in Panama.

That's mostly it, --people get all kinds of different problems when trying to call me in Panama, --very few calls get through, but...
by Int-Cell-Usage on Nov 19, 2018 2:11 PM
2 2 Replies 148 Views
148 Views

How do I turn off a blocked caller ID from my phone calls going out?

When I place a call from my land line it shows blocked/unknown caller to whoever is getting my call. How do I change for it to sho...
by Really1984 on Nov 9, 2018 8:42 AM
1 1 Reply 291 Views
291 Views

Where can I find Service Memeber discount

My wife saw an advertisement for discounts to active and inactive service personnel and I tried by landline to AT&T and now on int...
by ChesapeakeFarm on Nov 6, 2018 12:30 PM
2 2 Replies 323 Views
323 Views

Getting old # back

My father (account holder) recently passed away. He had digital phone service & internet. I moved up to take care of my mom. I nee...
by GeneDee on Oct 25, 2018 8:47 AM
1 1 Reply 294 Views
294 Views

blocked phone numbers

how do I list my blocked phone numbers  
by progmr on Oct 10, 2018 2:07 PM
5 5 Replies 267 Views
267 Views

Callers get a FAX ring tone whenever they call my home phone. I don't have a FAX machine not do I a

Callers get a FAX tone when they call my cordless home phone. I do not have a FAX machine and I do not have a computer. How can I ...
by Ashlyn on Oct 9, 2018 10:49 AM
7 7 Replies 270 Views
270 Views

ZTE sim problem

ZTE 835 Maven suddenly started saying insert sim. I've factory reset, hard reset, rebooted, clean sim card, etc. Card is only 6 we...
by MichaelJE on Oct 8, 2018 6:47 PM
1 1 Reply 89 Views
89 Views

Old AT&T Phone removed.

I have an old AT&T Phone line in my New Jersey home connected to a pole which I need removed.Who do I contact?
by Lazyboy on Sep 21, 2018 1:54 PM
1 1 Reply 155 Views
155 Views

Caller Id

How do I delete numbers from caller I'd list on TV 
by Woulfeee on Sep 16, 2018 12:31 AM
1 1 Reply 337 Views
337 Views

No busy signal when line is busy

When I’m on the phone if someone calls me they don’t get a busy signal.. they just hear the phone ring and ring
by LjAcoustic on Aug 14, 2018 4:52 PM
1 1 Reply 191 Views
191 Views

voicemail does not notify that I have messages

Voicemail does not notify that I have messages. This is a traditional landline home phone working in a copper cable.
by notification on Jul 29, 2018 9:02 PM
1 1 Reply 191 Views
191 Views
Not finding what you're looking for?
Try asking the community! Use the Ask a question button to get started.
You must choose a board to post.
Ask a question