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All About Your AT&T DIRECTV Account!
Helpful hints for DIRECTV customers.

All of your DIRECTV Account questions … answered!

Are you looking for an easy way to pay your bill or redeem your rewards online? Do you need to change your appointment or return some equipment? Well, you’re in the right place!

We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV Account issues. Check back often for the very latest information!

Latest messages about your AT&T DIRECTV account

Account was changed without my permission

CHOICE ALL INCLUDED with Sunday Ticket. Today I got my bill, it was more than usual so I logged on DTV and checked. My programming...
by gumby40 on Oct 28, 2018 2:12 PM
4 4 Replies 182 Views

At&t ripped me off Never received $300 Reward Card for Directv

I signed up for At&t in July they made me pay a bill that was previously supposed to be taken care of. With me paying that account...
by Nakeemah on Oct 25, 2018 10:54 AM
7 7 Replies 301 Views

Being billed after service is cancelled

Ni cancelled service 9/21/18 after paying $92.27 on 8/16/18 that was not due until 9/28/18. I received a bill 10/19/18 for $61.44....
by Ddssww11 on Oct 20, 2018 4:11 AM
1 1 Reply 87 Views

equipment upgrade

R16-300 finally quit after months of hourly self reboots.. I have been customer for approximately 15 yes and have only changed equ...
by BWhitfxanimator on Oct 20, 2018 3:24 AM
5 5 Replies 247 Views

Disqualification of reward

Cricket65Why was I disqualified for my reward. I'm just as good as anybody and I was promised a 100 dollar visa card but now I'm t...
by Cricket65 on Oct 1, 2018 2:39 PM
2 2 Replies 109 Views

Cant pay my bill not sure what i can do

I'm not able to pay my bill I have been a directv customer for a very long time and this is the first time that I cant pay the bil...
by Buster173 on Sep 29, 2018 8:45 PM
1 1 Reply 180 Views

Replacement remote

We ordered a replacement Universal remote on 9-10-2018. I did a follow-up on 9-19-2018 and was told that I had ordered correctly b...
by farmer603 on Sep 26, 2018 12:08 PM
2 2 Replies 86 Views

Paying final bill and returning equipment

I am unable to log in and pay my final bill. Everyplace I sign in to my Direct TV account it says I am using an AT & T log in. I e...
by loriluvscoffee on Sep 25, 2018 3:10 PM
1 1 Reply 108 Views

Guide says to be announced for channel 7

Guide says to be announced for channel 7. I rebooted and it didn’t help. It won’t record any shows on the channel but you can stil...
by Lzak28 on Sep 20, 2018 11:02 AM
1 1 Reply 193 Views

cancel starz. I want to cancel starz. I was free for one month. Now a I see a charfe for starz

: preium (grandfathered) been with DirecTv for 16 yrs. I wan to cancel starz ( which for free for one month.. just paid my bill an...
by camo1214 on Sep 15, 2018 6:58 AM
1 1 Reply 150 Views

customer service

this has got to be the worse customer service for a company I've ever experienced in my life.. I am being overcharged for installa...
by Kstancel on Sep 4, 2018 2:47 PM
4 4 Replies 193 Views


I have been a direct tv customer for years. The past 4 months my bill keeps climbing up. I call, they correct it for one month - t...
by Vicki78 on Aug 31, 2018 11:31 AM
5 5 Replies 183 Views

Taking longer than usual for bill to post

When my DirecTV account was separate from my ATT bill, the current bill would usually be posted by the 28th of the month. Now that...
by beebsy34 on Aug 29, 2018 7:58 AM
1 1 Reply 111 Views

SEC network and SEC alternate channel

How do I get the alternative channel 611-1.? It doesn’t appear in program listing which goes from 611 to 614. Is Directv forcing a...
by Dawgpound on Aug 27, 2018 5:20 PM
2 2 Replies 1887 Views

i go to log on and it says after multiple attempts my account has been locked

i go to login my account and it says its locked due to multiple attempts. i havent attempted any logins because i know my password...
by Shanone on Aug 21, 2018 11:31 PM
1 1 Reply 156 Views
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