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All About Your AT&T DIRECTV Account!
Helpful hints for DIRECTV customers.

All of your DIRECTV Account questions … answered!

Are you looking for an easy way to pay your bill or redeem your rewards online? Do you need to change your appointment or return some equipment? Well, you’re in the right place!

We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV Account issues. Check back often for the very latest information!

Latest messages about your AT&T DIRECTV account

Disqualification of reward

Cricket65Why was I disqualified for my reward. I'm just as good as anybody and I was promised a 100 dollar visa card but now I'm t...
by Cricket65 on Oct 1, 2018 2:39 PM
2 2 Replies 71 Views

Cant pay my bill not sure what i can do

I'm not able to pay my bill I have been a directv customer for a very long time and this is the first time that I cant pay the bil...
by Buster173 on Sep 29, 2018 8:45 PM
1 1 Reply 106 Views

Replacement remote

We ordered a replacement Universal remote on 9-10-2018. I did a follow-up on 9-19-2018 and was told that I had ordered correctly b...
by farmer603 on Sep 26, 2018 12:08 PM
2 2 Replies 66 Views

Paying final bill and returning equipment

I am unable to log in and pay my final bill. Everyplace I sign in to my Direct TV account it says I am using an AT & T log in. I e...
by loriluvscoffee on Sep 25, 2018 3:10 PM
1 1 Reply 81 Views

Guide says to be announced for channel 7

Guide says to be announced for channel 7. I rebooted and it didn’t help. It won’t record any shows on the channel but you can stil...
by Lzak28 on Sep 20, 2018 11:02 AM
1 1 Reply 53 Views

cancel starz. I want to cancel starz. I was free for one month. Now a I see a charfe for starz

: preium (grandfathered) been with DirecTv for 16 yrs. I wan to cancel starz ( which for free for one month.. just paid my bill an...
by camo1214 on Sep 15, 2018 6:58 AM
1 1 Reply 117 Views

customer service

this has got to be the worse customer service for a company I've ever experienced in my life.. I am being overcharged for installa...
by Kstancel on Sep 4, 2018 2:47 PM
1 1 Reply 110 Views


I have been a direct tv customer for years. The past 4 months my bill keeps climbing up. I call, they correct it for one month - t...
by Vicki78 on Aug 31, 2018 11:31 AM
5 5 Replies 155 Views

Taking longer than usual for bill to post

When my DirecTV account was separate from my ATT bill, the current bill would usually be posted by the 28th of the month. Now that...
by beebsy34 on Aug 29, 2018 7:58 AM
1 1 Reply 89 Views

SEC network and SEC alternate channel

How do I get the alternative channel 611-1.? It doesn’t appear in program listing which goes from 611 to 614. Is Directv forcing a...
by Dawgpound on Aug 27, 2018 5:20 PM
1 1 Reply 1618 Views

i go to log on and it says after multiple attempts my account has been locked

i go to login my account and it says its locked due to multiple attempts. i havent attempted any logins because i know my password...
by Shanone on Aug 21, 2018 11:31 PM
1 1 Reply 125 Views

18 Year Customer FURIOUS with the lack of follow up and follow through by ANYONE at Direct TV...

Someone who has there big boy pants on at DirectTV/ATT better call me back today about the lack of customer courtesy displayed and...
by Gemhdar on Aug 17, 2018 4:53 AM
3 3 Replies 163 Views

Need to transfer service to new address

Need to get tv and internet set up at new house and cancel old house e
by Pokerman on Aug 8, 2018 9:28 PM
1 1 Reply 198 Views

Service interrupted

My service was interrupted because of late payment, I paid my bill, how long until my service is back on?
by Billsbill on Aug 3, 2018 4:21 PM
1 1 Reply 136 Views


I have lost my letter with my redemption code for the $300 reward card to add dtv for 29.99
by Hailbell on Aug 3, 2018 5:59 AM
1 1 Reply 110 Views
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