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All About Your AT&T DIRECTV Account!
Helpful hints for DIRECTV customers.

All of your DIRECTV Account questions … answered!

Are you looking for an easy way to pay your bill or redeem your rewards online? Do you need to change your appointment or return some equipment? Well, you’re in the right place!

We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV Account issues. Check back often for the very latest information!

Latest messages about your AT&T DIRECTV account

being charged moving fee

why am i being charged to move my service? the last time i moved they said i was a preferred customer and would never be charged a...
by DJacobs on Dec 15, 2018 9:06 AM
6 6 Replies 82 Views

How do adult titles i ordered show up

I saw in the FAQ that the actual titles of the adult movies I order aren't on the bill, but something has to be because I have to ...
by PanBoc on Dec 11, 2018 11:24 PM
2 2 Replies 108 Views

Cancelling premium channels

I forgot.to cancel the premium channels after the promotion and can't afford to pay the 90.00. Anyway k can pay my regular price l...
by Sadiemae1968 on Dec 9, 2018 12:38 AM
2 2 Replies 109 Views

I called you and ask for you to move my service

When you told me it was going to be $200 some odd dollars for you to put my service in at my new house. I told you to cancel my ac...
by Unhappyfees22 on Dec 8, 2018 5:14 AM
6 6 Replies 208 Views

Contacted by direct tv

I just received a phone call from DIRECTV wanting my information on my account settings on my receiver saying that I had to pay $1...
by Evilinda on Dec 7, 2018 7:06 PM
2 2 Replies 62 Views

Moved apartments, unable to continue DirectTV, was billed for months I did not have/use DirectTV

This is written in pure frustration from dealing with DirectTV customer service. I had DirectTV (satelitte) and AT&T internet at m...
by RHerron on Dec 7, 2018 12:57 PM
1 1 Reply 106 Views

I have a 775 code after a roof repair.

My directTV lost satelite connection after roof repair. i get an error code of 775. Reciever #0357 1798 6000. Card#0029-2200-8749
by captainrich on Dec 3, 2018 1:41 PM
2 2 Replies 42 Views

directv is stuck on one channel

there are no error messages i have tried the reset button i have unplugged the tv and the box it comes back to the same channel ti...
by stevieo on Dec 2, 2018 2:53 PM
4 4 Replies 163 Views

Recurring charge

AT & T direct tv acct . I have received recurring charges for $56.90 1 on sept 30, 2018 the other Oct 30 2018 Why
by quickmini on Nov 26, 2018 4:12 AM
2 2 Replies 121 Views

Roku link to travel channel error

I have the Travel Channel app on my Roku device and linked it to my Directv account. It was working fine until yesterday. It keeps...
by Tickyette on Nov 18, 2018 5:00 PM
2 2 Replies 123 Views

Account was changed without my permission

CHOICE ALL INCLUDED with Sunday Ticket. Today I got my bill, it was more than usual so I logged on DTV and checked. My programming...
by gumby40 on Oct 28, 2018 2:12 PM
6 6 Replies 309 Views

At&t ripped me off Never received $300 Reward Card for Directv

I signed up for At&t in July they made me pay a bill that was previously supposed to be taken care of. With me paying that account...
by Nakeemah on Oct 25, 2018 10:54 AM
9 9 Replies 721 Views

Being billed after service is cancelled

Ni cancelled service 9/21/18 after paying $92.27 on 8/16/18 that was not due until 9/28/18. I received a bill 10/19/18 for $61.44....
by Ddssww11 on Oct 20, 2018 4:11 AM
1 1 Reply 113 Views

equipment upgrade

R16-300 finally quit after months of hourly self reboots.. I have been customer for approximately 15 yes and have only changed equ...
by BWhitfxanimator on Oct 20, 2018 3:24 AM
5 5 Replies 296 Views

Disqualification of reward

Cricket65Why was I disqualified for my reward. I'm just as good as anybody and I was promised a 100 dollar visa card but now I'm t...
by Cricket65 on Oct 1, 2018 2:39 PM
2 2 Replies 137 Views
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