Do you need help understanding and paying your bill?
The information on this page will help you pay your bill, transfer billing responsibility, set up payment arrangements, sign up for AT&T Paperless Billing, AutoPay and more.
Are you looking for help with your bill?
Bill changes can happen for several reasons, including plan updates, new devices, promo expirations, credits, and more.
We have put together a helpful online resource to Help Understand Your AT&T Bill. This site will offer you everything you need to learn about your charges, payment options, taxes, fees, charges and more!
We have a number of convenient ways to pay your AT&T bill.
Learn how you can make payments online, over the phone, in person, by mail, and without signing in.
You can also pay your bill from the myAT&T App by:
1. Signing into the myAT&T App.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay.
Learn how to schedule a payment arrangement to avoid service interruptions.
A Transfer of Billing Responsibility changes the account ownership from one person to another. With the transfer, the new owner assumes responsibility for the account, monthly bills, and contract.
To be eligible to Transfer Billing Responsibility to another account:
• Your account must be active for 60+ days.
• Your account status must be current with no past-due balance.
Note: You're still responsible for any account charges until the transfer is completed.
• If you have combined billing, you need to separate your services, such as AT&T Internet, Phone, U-verse TV, DIRECTV, and wireless, before transferring all or part of the account to a new owner.
• The accounts can be re-combined by calling us after 2 full billing periods.
• Make sure this account is not an AT&T PREPAID or company account.
Now, let's get started!
We’re happy to look into it: get help with payment concerns.
Have you seen a difference in your bill amount? Here are common reasons why the amount you owe may change.
Find out how moving is easy with AT&T!
Do you have questions about the unlimited plans that AT&T has to offer you? We have helpful information for you to use when deciding between AT&T Unlimited Elite, Unlimited Extra, and Unlimited Starter plans.
You’ll also learn more about 5G, reprioritization, personal hotspots, tethering and all the ways that AT&T is giving you and your family more value and savings with our new Unlimited Your Way Wireless rate plan options:
Just tap The myAT&T App* to pay when and where you want.
* Account registration and compatible device required. Messaging and data charges may apply for app download and usage.
Please visit Bill & account support to learn how to sign in, view and pay your bill online, change your service, how to contact us, and more!
Are you looking for AT&T Paperless Billing?
You can enjoy time-saving convenience, security & control with AT&T Paperless Billing. You can also get a monthly discount on your wireless plan when you sign up for AT&T Paperless Billing and AutoPay!
Find out how to start or stop paperless billing.
Also, learn how to update the email address where you receive paperless billing notifications.
Please Remember:
• Don’t forget to confirm the email you want us to use
Once you sign up for paperless billing, we’ll contact you with the email address you have on file.
Just click confirm within the email and you’ll be set up for paperless billing.
• Don’t forget to pay!
Your payment will typically be due around the same time each month.
So, set up a recurring reminder on your favorite calendar so that you never miss a payment.
• Starting paperless billing does not affect how you pay.
That’s up to you!
Paperless billing offers 24/7 convenience, with security, control, and reminders:
• Download the myATT app so that you can have access to your bill from your wireless device.
• Manage your bill virtually anywhere, anytime.
• Get an email and text when your bill is ready.
• View or print 16 months of bill details online or save them on your computer.
• Avoid identity theft by eliminating paper bills. Manage your bill virtually anywhere, anytime.
You can pay online with the method that suits you best.
• Sign in to pay your bill
• Pay without signing into your account
• AutoPay: You can set up your bank account, debit card, or credit card to automatically transfer funds and pay your bill each month.
Some benefits to signing up for AutoPay:
• Monthly discount - you may get a discount of up to $10 a month if you sign up for AutoPay and paperless billing. Payment method restrictions may apply.
• Convenience - an automatic and secure way to pay your bill on time.
• Peace of mind - never worry about misplaced bills or late payments. Always pays on time.
• Control - pause your AutoPay for the month and change your settings anytime.
• More time - use a checking / savings account or a debit card to get more time before your AutoPay payment is charged.
• Pause AutoPay - you can also pause AutoPay for one month to prevent it from processing your next AT&T bill payment.
Read the latest billing solutions...
Accepted Solution
Want to pay bill for daughter
(Edited to remove personal information). Want to make payment but don’t know the outstanding amount. Please call (Edited to remove personal information) Carol, or (Edited to remove personal information) James, or [email scrubbed] or just answer here. Her email is down. So we need info. Thx.
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Accepted Solution
Seeking help with the bill adjustment.Wrong information about the promotion for new accounts. Had to cancel the account with in a week.
I was tricked by ATT sales representative with some fake promotions for opening a new account. I was told clearly about the monthly bill I would receive based on all the promotions they promised to add to my new account. However, when I got the bill nothing was applied. After calling to customer ser
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Wireless
18
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Accepted Solution
Official Solution
Urgent: Stop Auto Payment and Refund for Service after Account Cancellation
Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
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Wireless
92
5
0
Accepted Solution
Billing Increase
I am sending this email because I have not been able to reach any customer service representative all day. The hold time is just simply ridiculous. I would have never changed from T-mobile if I knew this was gonna happen to me. My bill increased by $43 this month. I can’t get a live person on the ph
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Wireless
41
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Accepted Solution
Closed
I use over 800gb of data on an unlimited plan at at&t and got charged a 100 or more dollars???
When the plan said the usage of data is unlimited is unlimited right? And you don't pay extra if you don't over the limit right? So why did I get charged a 100 dollar or more on my card??
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Wireless
43
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Join the latest billing discussions...
Roaming charges
Twice AT & T has billed for international roaming charges that were disabled. Before sending my 14 y.o. daughter to Europe I visited an AT & T store in person in Siant Louis Park, MN to ensure that she wouldn't be able to incur additional charges. It took the store rep. almost an hour to fig
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Wireless
21
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Unlimited Your Way - Premium PL, Extra EL, and Starter SL per line cost chart for AT&T consumer plans.
Updated for 2024 as there were lots of changes in the past year (I've got a few older versions of this floating around). Tablets in a UYW plan are $20.99 and placed on Starter priority with 15GB of hotspot (with HD streaming option). Wearables are $10.99. 99¢ increase: Some older plans that were
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Wireless
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November new line promotion
I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?
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Wireless
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ATT = Thieves
Just venting. Don't care. For the second time ATT has pulled their upgrade/trade in game with me. The first time i didn't have the receipts. The first time i ordered the phone online at att with a chat window open. Sure, no problem, you will get credits for your phone against what you are going
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Wireless
23
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Accepted Solution
Want to pay bill for daughter
(Edited to remove personal information). Want to make payment but don’t know the outstanding amount. Please call (Edited to remove personal information) Carol, or (Edited to remove personal information) James, or [email scrubbed] or just answer here. Her email is down. So we need info. Thx.
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Wireless
18
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