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Read the latest billing solutions...

(4)

Accepted Solution

Official Solution

Refund and returns

Can I go to an AT&T store to return a phone that I bought from an AT&T authorized dealer (like Walmart) instead of going to the dealer. I still want to continue service with AT&T but I don’t like the phone at all and the dealers stock on devices was low and limited on color choices. I si

Questions

30

1

0

Accepted Solution

Customer Service Lied and I am stuck with the Bill

I am at a complete loss and just don't know what to do. I lost my phone in Palm Springs in May of last year.  I came back and worked with customer service - and they had a trade-in promotion to return your phone (they had a list of phones that qualified), ANY condition.  Great, I had an o

Questions

35

4

0

Accepted Solution

Official Solution

FAN PIN

Hello, I recently opened a new Wireless account but I don't have the FAN PIN to register the online account. Would you please help?

Questions

67

2

0

Accepted Solution

Promotional credit for trade up to Galaxy S24+

My wife and I both traded in our Galaxy S8 phone under the S24 promotion in late January. Our two subsequent bills (February 5, 2024 and March 5 2024) reflect monthly $27.28 payments toward the $999.99 cost of each of the two Galaxy S24+ phones. However, only one of our phones is receiving the month

Questions

31

2

0

Join the latest billing discussions...

(18)
Unauthorized ACH withdrawl

I went to pay my cell bill yesterday and did so online with an ACH payment from my bank (Mar 17).. when I checked my bank account today (Mar 18) a larger number than I authorized was withdrawn by ATT.. about $100 more than my bill amount ($369 vs $276). When I looked at my ATT wireless account onli

Questions

17

1

0

Can you get service again with AT&T after chapter 7 bankruptcy?

I currently have a collection with AT&T that includes a large past due balance and 4 devices on installment agreements. Due to unfortunate circumstances financially I have decided to file chapter 7 bankruptcy. My question is will AT&T be included in chapter 7 bankruptcy and if so after my ba

Questions

17

1

0

Accepted Solution

Official Solution

Refund and returns

Can I go to an AT&T store to return a phone that I bought from an AT&T authorized dealer (like Walmart) instead of going to the dealer. I still want to continue service with AT&T but I don’t like the phone at all and the dealers stock on devices was low and limited on color choices. I si

Questions

30

1

0

ATT Northlane a scam

It’s impossible to activate my ATT debit card through northlane. The online portal doesn’t recognize the card. The phone number is automated and does not connect me to a representative. After entering my card number. Online, it says “the card does not register, goodbye.“ Very frustrating.

Questions

13

1

0

Accepted Solution

Customer Service Lied and I am stuck with the Bill

I am at a complete loss and just don't know what to do. I lost my phone in Palm Springs in May of last year.  I came back and worked with customer service - and they had a trade-in promotion to return your phone (they had a list of phones that qualified), ANY condition.  Great, I had an o

Questions

35

4

0

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